Sales & Experience Pro — Inclusive Growth

Knix; Newmarket; On-site; CAD 26,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Product discounts

Health and wellness platform

Inclusive culture

Internal promotion opportunities

Job summary

Knix is seeking a Sales Associate to deliver a warm, inclusive customer experience and guide shoppers to the perfect fit. You will listen actively, respond to cues, and drive sales in a fast-paced environment while supporting visual standards and daily store operations.

Join a high-performance team where achievement is celebrated, and opportunities for advancement are available as Knix continues to grow. A focus on teamwork and exceptional service is essential to success on the floor.

Qualifications

• Experience in customer service or retail is preferred.
• Strong ability to read customer cues and tailor interactions.
• Track record of meeting or exceeding sales targets in a fast-paced environment.

Responsibilities

• Create a warm, inclusive in-store experience for Knix customers.
• Actively listen to customers and guide them to the right products for the perfect fit.
• Maintain high energy on the floor and support visual standards and store operations.
• Collaborate with the team to reach KPIs such as AOV, CVR, and UPT.

Skills

Customer service

Retail sales

Team collaboration

Communication

Job description

Knix is seeking a Sales Associate to deliver a warm, inclusive customer experience and guide shoppers to the perfect fit. You will listen actively, respond to cues, and drive sales in a fast-paced environment while supporting visual standards and daily store operations.

Join a high-performance team where achievement is celebrated, and opportunities for advancement are available as Knix continues to grow. A focus on teamwork and exceptional service is essential to success on the floor.