Sales Enablement & Learning Programs Lead

Block; Toronto; On-site; CAD 80,000 - 130,000; Full time

Job summary

Block is seeking a proactive Sales Enablement Program Manager to drive clarity and continuous learning across our global Sales and Account Management teams. You will help operationalize ongoing onboarding and evergreen learning initiatives, partnering with Product, Marketing, and Sales to ensure accurate, scalable content.

You will organize learning assets, manage communications, and track program impact while ensuring content is localized for Canada markets and aligned with sales priorities.

Qualifications

• 4+ years of experience in Sales Enablement, Sales, or Account Management.
• Strong understanding of adult learning theories and applying them to training design or content delivery.
• Excellent stakeholder management and communication skills with ability to influence across functions and levels.
• Proven ability to prioritize effectively and maintain clarity under ambiguity.

Responsibilities

• Plan, build, facilitate, and maintain scalable sales enablement content beyond onboarding.
• Curate centralized knowledge resources with SMEs across Product, Marketing, and Sales.
• Operationalize the everboarding strategy with timelines and stakeholder communications.
• Organize and update internal learning assets to be easy to find and aligned with sales priorities.
• Manage internal communications such as newsletters, calendars, decks, and broadcasts to reduce noise.
• Collect feedback and measure program impact on adoption and performance.
• Support Canada enablement needs with localized content for diverse sales teams.
• Document playbooks, build FAQs, and contribute to internal wikis or LMS content.

Skills

Sales Enablement

Stakeholder Management

Content Operations

Learning Science

Tools

LMS

Job description

Block is seeking a proactive Sales Enablement Program Manager to drive clarity and continuous learning across our global Sales and Account Management teams. You will help operationalize ongoing onboarding and evergreen learning initiatives, partnering with Product, Marketing, and Sales to ensure accurate, scalable content.

You will organize learning assets, manage communications, and track program impact while ensuring content is localized for Canada markets and aligned with sales priorities.