Sales director - retail

patisserie boulangerie marie4poches; Sainte-Anne-des-Monts; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Free parking available

On-site housing options

Learning/training paid by employer

Job summary

Patisserie Boulangerie Marie4poches in Sainte-Anne-des-Monts, QC is seeking an experienced supervisor to lead a small team in a fast-paced bakery environment. The role involves staffing, training, scheduling, inventory control, and ensuring compliance with health and safety standards.

The candidate will oversee cash handling, customer service, and product merchandising, while coordinating with kitchen and delivery staff to maintain smooth operations.

Qualifications

• Experience in human resources management or personnel administration.
• Ability to supervise and train staff and coordinate work schedules.
• Knowledge of health, safety and sanitation procedures in a food-service setting.

Responsibilities

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train staff or arrange training
• Authorize payments by cheque
• Organize and maintain inventory
• Balance cash and prepare cash reports
• Sell products on a retail basis
• Provide advice in food preparation and storage, and food safety

Skills

HR management

Personnel administration

Staff supervision

Customer service

Education

College/CEGEP diploma (1–2 years)

Job description

Job description

• Work Term: Temporary
• Work Language: French
• Hours: 35 to 40 hours per week
• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 2 years to less than 3 years
• Human resources management/personnel administration, general
• or equivalent experience

Asset languages

• English, Middle (1100-1500)

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Train staff in job duties, sanitation and safety procedures
• Sell products on a retail basis
• Provide advice in the area of food preparation and storage, and food safety
• Establish work schedules and procedures
• Ensure health and safety regulations are followed
• Balance cash and complete balance sheets, cash reports and related forms
• Provide advice about merchandise
• Oversee sales and merchandising of baked goods
• Communicate with train crew members to give and receive train operation information

Supervision

• 5-10 people
• Cashiers
• Retail salespersons and sales clerks
• Working groups

Area of work experience

• Restaurant
• Tourism

Area of specialization

• Human resource management

Transportation/travel information

• Own transportation
• Travel expenses not paid by employer
• Public transportation is not available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Manual dexterity
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Ability to distinguish between colours
• Standing for extended periods
• Bending, crouching, kneeling

Own tools/equipment

• Cellular phone

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask

Screening questions

• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

• Early morning
• Evening
• Shift

Employment terms options

• Morning
• Day
• Weekend

Financial benefits

• Registered Retirement Savings Plan (RRSP)

Other benefits

• Free parking available
• Learning/training paid by employer
• On-site amenities
• On-site housing options
• Team building opportunities
• Parking available

Support for persons with disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)

Support for youths

• Offers on-the-job training tailored to youth

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)