Supervisor - retail

Sobeys; Quebec; On-site; CAD 42,000 - 52,000; Full time

Job summary

Sobeys in Canada seeks a permanent, full-time retail supervisor to lead store operations and oversee sales staff. You will be responsible for assigning duties, hiring and training, scheduling, inventory control, and merchandising decisions to ensure strong daily performance.

The role includes handling customer requests and complaints, ordering merchandise, and maintaining smooth operations across shifts, including evenings, mornings, days, and weekends.

Qualifications

• Secondary school graduation certificate is required.
• 2–3 years of experience in a similar retail role.
• Permanent full-time position with 40 hours per week.
• Evening, morning, day and weekend shifts available.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff or arrange training.
• Order merchandise and authorize returns.
• Establish work schedules and organize inventory.
• Sell merchandise and prepare sales reports.
• Resolve customer requests, complaints and shortages.
• Supervise and coordinate workers.

Skills

Client focus

Organized

Reliability

Team player

Dependability

Initiative

Education

Secondary school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Employment Terms

• Durée de l'emploi: Permanent
• Heures de travail: 40 hours per week
• Employment terms options
  • Evening
  • Morning
  • Day
  • Weekend

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventorySupervise and co-ordinate activities of workers

Personal suitability

• Client focus
• Organized
• Reliability
• Team player
• Dependability
• Initiative

Screening questions

• Do you have experience working in this field?

Government programs

• Recognized employer

Experience

• 2 years to less than 3 years

Financial benefits

• Group insurance benefits

Support for persons with disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
• Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
• Participates in a government or community program or initiative that supports persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Does not require Canadian work experience

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
• Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities