Restaurant manager

BOOMburger Inc; Charlottetown; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Free parking available

Health care plan

Dental plan

Vision care benefits

Job summary

BOOMburger Inc. in Charlottetown, PEI, is seeking a hands-on Operations Supervisor to manage daily restaurant activities. The role requires 2–3 years of supervisory experience and a college diploma.

You will evaluate daily operations, plan and organize shifts, supervise and train staff, and ensure health and safety compliance. Strong customer service, cash handling, and inventory management are essential in a fast-paced environment.

Qualifications

• Education: College, CEGEP or other non-university certificate or diploma (3 months to <1 year).
• Experience: 2 years to less than 3 years or equivalent experience.

Responsibilities

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Food safety/handling skills

Skills

Customer service

Team leadership

Multitask

Attention to detail

Oral communication

Written communication

Education

College diploma

Tools

MS Excel

MS Outlook

MS Word

POS system

Spreadsheet

Job description

• Work Term: Permanent
• Work Language: English
• Hours: 37.5 to 44 hours per week
• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: 2 years to less than 3 years
• or equivalent experience

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Food safety/handling skills

Supervision

• 3-4 people
• 5-10 people
• 11-15 people

Certificates, licences, memberships, and courses

• First Aid Certificate
• Workplace Hazardous Materials Information System (WHMIS) Certificate
• CPR Certificate
• Safe Food Handling certificate

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS Word
• Point of sale system
• Spreadsheet

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Screening questions

• Are you available for shift or on-call work?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

• Evening
• Shift

Employment terms options

• Flexible hours
• Morning
• Night
• On call
• Day
• Weekend

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Gratuities

Other benefits

• Free parking available

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities