Sales Development Representative

BizSold | Business Exchange; Toronto; On-site; CAD 52,349,000 - 66,125,000; Full time

Benefits offered by this job

Performance-based incentives

Comprehensive onboarding

Promotion opportunities

Job summary

BizSold is hiring an entry-level Sales Development Representative (SDR) in Toronto to handle high-volume outbound calls, qualify leads, and book appointments on client calendars. The role includes ongoing training and clear paths to AE or CSM positions, with a focus on execution and results.

You will work with pre-generated leads, logging outcomes in the CRM and continually improving through coaching and feedback to maximize conversion and career growth.

Qualifications

• Entry-level position; prior experience in phone-based customer service, call centers, or sales is a plus but not required.
• Exceptional verbal communication skills are essential.
• Structured, execution-focused environment with emphasis on meeting targets.

Responsibilities

• Lead Engagement: Conduct high-volume outbound calls to warm, pre-provided leads.
• Lead Qualification: Assess budget, timeline, and seriousness for fit.
• Appointment Setting: Schedule qualified appointments onto calendars.
• Pipeline & Data Management: Log outcomes, notes, and lead status in CRM.
• Continuous Improvement: Participate in coaching to improve phone skills and qualification techniques.

Skills

Phone-based sales

Verbal communication

Resilience

Execution-focused

Target-driven

Job description

Compensation: $20/hour + Performance-Based Incentive Structure

Role Overview

As a Sales Development Representative (SDR) at BizSold, you play a crucial role in the success of our clients—franchisors and franchise brokers. This is a high-volume, pure appointment-setting role. You do not need to do any marketing, cold prospecting, or hunting for leads.

Instead, you will be provided with a steady, daily stream of generated leads. Your objective is to rapidly contact these prospects, ask strategic qualifying questions, and schedule them for appointments directly on our clients' calendars.

This entry-level position is designed to be a launchpad. We provide the training and industry exposure needed for high performers to advance internally at BizSold into a Sales/Account Executive (AE) or Customer Success Manager (CSM) role.

• Key ResponsibilitiesLead Engagement: Conduct high-volume outbound calls to warm, pre-provided leads who have expressed interest in business or franchise opportunities.
• Lead Qualification: Follow a proven framework to assess the prospect's budget, timeline, and seriousness to ensure they are a strong fit for our clients.
• Appointment Setting: Successfully convert qualified leads into booked meetings, scheduling them directly onto the calendars of the franchisors or franchise brokers we represent.
• Pipeline & Data Management: Accurately log all call outcomes, notes, and lead statuses within the CRM to ensure clear reporting for our clients.
• Continuous Improvement: Participate in regular coaching sessions to refine your phone skills, objection handling, and qualification techniques.

This role is built for upward mobility within BizSold. SDRs who consistently meet their appointment-setting targets have clear paths to promotion:

• Sales (Account Executive): Transition into selling BizSold’s marketing and lead-generation services directly to new franchisors and brokers, managing the full sales cycle with uncapped commission potential.
• Customer Success Manager (CSM): Move into account management, focusing on onboarding new clients, optimizing their campaigns, and ensuring they get the highest possible ROI from the appointments our SDR team sets.
• QualificationsExperience: Entry-level. Prior experience in phone-based customer service, call centers, or sales is a plus, but not required.
• Communication: Exceptional verbal communication skills. You must be highly comfortable, confident, and articulate spending your entire day on the phone.
• Execution-Focused: You thrive in a structured environment where the leads are provided and your sole focus is execution and conversion.
• Resilience: Ability to maintain high energy, handle objections gracefully, and persistently follow up with leads.
• Drive: Highly motivated by hitting daily targets, earning incentive pay, and advancing your career.
• Compensation Base Pay: $20 per hour.
• Incentives: Lucrative commission and bonus structure based on the number of qualified appointments you successfully set for our clients.
• Training: Comprehensive onboarding, call scripts, and continuous professional development to help you master the role and prepare for promotion.