Sales Associate-Retail

Roots Corp.; Westmount; On-site; CAD 2,066,000 - 2,617,000; Part time

Job summary

Roots Corp. Westmount Store in Westmount, QC is seeking a Sales Associate to deliver exceptional customer service and promote our brand values. Reporting to the Store Manager, you will help develop relationships with shoppers and maintain merchandising standards.

The role requires retail experience, strong communication, and a friendly, proactive attitude. You will be a team player, assist with POS transactions, and contribute to store success.

Qualifications

• Retail experience, preferably in apparel.
• Ability to develop relationships with customers.
• Experience with store standards, cash handling, and merchandise presentation.
• Self-starter with good judgment.
• Excellent presentation in a retail environment.
• Upbeat, optimistic, friendly and customer-focused.
• Ability to understand customer needs.
• Ability to build buy-in to ideas and services.

Responsibilities

• Display a customer-first attitude and build loyalty.
• Resolve customer issues at store level promptly.
• Be a team player and contribute to store success.
• Perform POS transactions and merchandising tasks.
• Keep current on product and service updates.
• Ensure store is visually appealing and maintained.

Skills

Retail experience

Customer relationships

Cash handling

Merchandise presentation

Strong communication

Team player

Job description

Westmount - Store 238, 4872 Sherbrooke Street West, Westmount, Quebec, Canada

Job Description

NATURE & SCOPE:

We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values.The main objective of this position is to provide exceptional service to customers and build relationships with them.The goal is to develop customers for life.

WHAT WE'RE LOOKING FOR?

To be successful, you'll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company's future by:

• Display a "customer comes first" attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the stores' success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.

Westmount - Store 238, 4872 Sherbrooke Street West, Westmount, Quebec, Canada