Customer-First Retail Sales Associate

Roots Corp.; Westmount; Hybrid; CAD 2,066,000 - 2,617,000; Part time

Job summary

Roots Corp. Westmount Store in Westmount, QC is seeking a Sales Associate to deliver exceptional customer service and promote our brand values. Reporting to the Store Manager, you will help develop relationships with shoppers and maintain merchandising standards.

The role requires retail experience, strong communication, and a friendly, proactive attitude. You will be a team player, assist with POS transactions, and contribute to store success.

Qualifications

• Retail experience, preferably in apparel.
• Ability to develop relationships with customers.
• Experience with store standards, cash handling, and merchandise presentation.
• Self-starter with good judgment.
• Excellent presentation in a retail environment.
• Upbeat, optimistic, friendly and customer-focused.
• Ability to understand customer needs.
• Ability to build buy-in to ideas and services.

Responsibilities

• Display a customer-first attitude and build loyalty.
• Resolve customer issues at store level promptly.
• Be a team player and contribute to store success.
• Perform POS transactions and merchandising tasks.
• Keep current on product and service updates.
• Ensure store is visually appealing and maintained.

Skills

Retail experience

Customer relationships

Cash handling

Merchandise presentation

Strong communication

Team player

Job description

Roots Corp. Westmount Store in Westmount, QC is seeking a Sales Associate to deliver exceptional customer service and promote our brand values. Reporting to the Store Manager, you will help develop relationships with shoppers and maintain merchandising standards.

The role requires retail experience, strong communication, and a friendly, proactive attitude. You will be a team player, assist with POS transactions, and contribute to store success.