Sales Associate-Retail

Roots Corp.; Burnaby; On-site; CAD 30,000 - 40,000; Part time

Job summary

Roots Corp. is seeking a Sales Associate in Burnaby, BC. This role involves providing exceptional customer service and building long-lasting relationships with customers.

Successful candidates will have retail experience, particularly in apparel, and demonstrate an ability to develop customer relationships and meet store operation standards. If you are upbeat, optimistic, and passionate about providing excellent service, we want you to join our team!

Qualifications

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Self-starter with good judgment.

Responsibilities

• Provide exceptional customer service and build relationships.
• Resolve customer issues effectively at store level.
• Perform POS transactions and merchandising tasks.

Skills

Retail experience

Customer relationship development

Store operation understanding

Presentation skills

Positive attitude

Job description

4700 Kingsway, Burnaby, BC V5H 4M1, Canada

NATURE & SCOPE

We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining store standards, cash handling, and merchandise presentation.
• Self‑starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer.
• Ability to build buy‑in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the store’s success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.