Sales Associate-Retail

Roots; Prince George; Hybrid; CAD 26,000 - 38,000; Full time

Job summary

Roots Store in Prince George seeks a Sales Associate to deliver exceptional customer service and build lasting relationships. Reporting to the Store Manager, you will help maintain store standards, handle POS transactions, and ensure merchandise presentation.

You should have retail experience (preferably apparel), strong customer focus, and a team-oriented attitude to contribute to store success.

Qualifications

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with cash handling and merchandise presentation.
• Self-starter with good judgment in all situations.
• Excellent presentation skills in retail environments.
• Upbeat, optimistic, friendly attitude.
• Ability to understand customer needs and build buy-in.

Responsibilities

• Provide exceptional service to customers and build relationships.
• Promote Roots core values and ensure customer loyalty.
• Perform POS transactions and merchandising tasks (receiving shipments, replenishment, price markdowns, fitting room upkeep).
• Keep store visually appealing and maintain product presentation and housekeeping.
• Stay current on product and service updates.
• Adhere to Loss Prevention policies.

Skills

Retail experience

Customer relationship development

Cash handling

Merchandise presentation

Self-starter

Excellent presentation

Customer needs understanding

Teamwork

Tools

POS system

Job description

3055 Massey Dr, Prince George, BC V2N 2S9, Canada

Job Description

Posted Wednesday, August 26, 2026 at 7:00 AM | Expires Tuesday, September 15, 2026 at 6:59 AM

NATURE & SCOPE:

We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

WHAT WE'RE LOOKING FOR?

To be successful, you'll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company's future by:

• Display a "customer comes first" attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the stores' success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.

3055 Massey Dr, Prince George, BC V2N 2S9, Canada