Sales Assistant

CanadaOne Auto Group Inc.; Toronto; On-site; CAD 42,000 - 54,000; Full time

Job summary

CanadaOne Auto Group Inc. in Toronto is seeking a motivated Sales Assistant to join our leadership team of customer-focused professionals within a high-volume, process-driven dealership.

The role provides essential support to the Sales Manager and consultants, assists in daily sales operations, and helps drive sales performance while delivering outstanding customer service. Ideal candidates will have strong communication and organizational skills with proficiency in MS Office and CRM systems.

Qualifications

• High school diploma or equivalent; some college coursework preferred.
• Experience in a customer service or administrative role; experience in the automotive industry is a plus.
• Proficiency in MS Office and CRM software.

Responsibilities

• Greet customers and ensure a positive showroom experience.
• Support sales consultants with vehicle prep and paperwork.
• Monitor and maintain vehicle inventory and showroom readiness.
• Prepare contracts, financing forms, and DMV paperwork.
• Enter and update customer and sales data in the CRM.
• Coordinate test drives, appointments, and follow-ups.
• Assist in organizing sales events and campaigns.
• Prepare periodic sales reports for the Sales Manager.

Skills

Excellent communication

Organizational skills

CRM software

Microsoft Office

Customer-focused

Education

High school diploma

Tools

CRM software

Microsoft Office Suite

Job description

(Location) is currently seeking an Sales Assistant to join our leadership team of customer focused professionals within our high volume and process-driven dealership.

Purpose/Summary of Position:

Motivated and detail-oriented Automotive Sales Assistant to support our dynamic sales team. The ideal candidate will assist in managing the daily operations of the sales department, provide exceptional customer service, and help drive sales performance. This role is crucial in ensuring smooth and efficient sales processes, maintaining customer satisfaction, and supporting the Sales Manager and sales consultants.

Skills Profile:

• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Proficiency in Microsoft Office Suite and CRM software
• Ability to multitask and work in a fast-paced environment
• Customer-focused with a positive attitude

Key Accountabilities & Objectives:

• Greet customers, assist with inquiries, and ensure a positive experience from the moment they enter the dealership
• Support sales consultants in preparing vehicles for test drives, managing paperwork, and following up with customers
• Inventory Management:
• Help monitor and maintain vehicle inventory, including arranging for detailing and ensuring vehicles are showroom-ready
• Assist in preparing and processing sales documentation, including contracts, financing paperwork, and DMV forms
• Input and update customer and sales data in the CRM system, ensuring accuracy and timeliness
• Coordinate test drives, sales appointments, and meetings between customers and sales consultants
• Assist in organizing and executing sales events, promotions, and marketing campaigns
• Maintain clear and consistent communication with the sales team, customers, and other departments within the dealership
• Assist in onboarding new sales consultants by providing them with necessary tools, information, and support
• Prepare sales and performance reports for review by the Sales Manager

Special Requirements:

• High school diploma or equivalent; some college coursework preferred.
• Previous experience in a customer service or administrative role; experience in the automotive industry is a plus

Join a team that is invested in your future, who provides training, coaching, and career path development.

Equal Opportunity:

(Location) is an equal opportunity employer which values diversity in the workplace. If you require accommodation in order to participate in the hiring process, please contact us at (insert location's phone number) or hr@(LOCATION) to make your needs known in advance.