Service Assistant

Township Chevrolet Buick GMC Ltd.; Summerside; On-site; CAD 25,000 - 34,000; Full time

Benefits offered by this job

Personal days and Sick Leave

Vacation Per Provincial Guidelines

Vision, Dental and Prescriptions

Life & Disability Insurance

Retirement Savings Plan

Employee Discounts on Vehicles

Employee Discounts on Parts andService

Job summary

Township Auto Group is seeking a Service Assistant to coordinate repair orders, assist with warranty submissions, and support our service team with guest arrivals and check-ins. You will maintain paperwork accuracy, coordinate loaner vehicles, and help drive smooth day-to-day operations.

This full-time role offers on-site work, structured processes, and opportunities to improve workflows within a busy service department.

Qualifications

• Office/Administrative experience preferred.
• High school diploma or equivalent.
• Valid driver''s license with a clean driver''s abstract.
• Intermediate computer skills and comfort using common office software.
• Reliable attendance and a team-first work style.
• Lift and carry Up To 30lbs.
• Ability to stand for extended periods.
• Ability to work both indoors and outdoors in varying weather conditions.

Responsibilities

• Close out repair order paperwork accurately and in a timely manner.
• Assist with warranty claim submissions, including preparing and submitting required documentation.
• Support warranty claim approvals by tracking status and ensuring information is accurately complete.
• Support the service team with guest arrivals and check-ins.
• Ensure service department paperwork is accurate, organized, and processed on model.
• Coordinate the loaner vehicle system to meet customer needs and expectations.
• Execute loaner vehicle coordination ahead of schedule to help prevent delaysProactively identify issues with paperwork, workflow, or service processes and take corrective action.
• Maintain a structured, organized approach to managing a steady stream of priorities.
• Provide administrative support that helps keep the Service Department running smoothly.
• Contribute to continuous improvement by suggesting process and workflow enhancements.

Skills

Teamwork

Attention to detail

Time management

Communication

Education

High school diploma or equivalent

Tools

Office software

Computer literacy

Job description

Service Assistant – Needed To Coordinate Harmony

The Service Assistant we need to join our award-winning team is one who gets restless when there’s nothing to do or even the smallest things are out of order. You thrive on staying busy, value structure, and enjoy working in a fast-paced environment where no two days are exactly the same. Exercising common sense, you have the capacity to perform your duties accurately, proactively, and are constantly on the hunt for ways to add value and offer solutions.

You enjoy having a full plate, taking ownership of your responsibilities, and working through a steady stream of priorities. There is always meaningful work at hand, and we’re looking for someone who sees that as an opportunity, not a challenge. If you’re motivated by structure, progress, accountability, and continuous improvement, we know you can’t let this opportunity pass you by.

At Township Auto Group, our Administrative Assistants in the Service Department play a vital role in keeping business running smoothly. You will be responsible for closing repair order paperwork, assisting with warranty claim submissions and approvals, supporting the service team with guest arrivals and check-ins, ensuring service department paperwork is accurate and processed, helping coordinate our loaner vehicle system and executed ahead of schedule to meet customer expectations.

• Competitive Hourly Wage: $18.00 to $25.00 per hour
• Work-Life Balance / Full-Time Schedule / Great Benefits
• On-the-Job Training and Opportunities to Learn Other Departments
• Supportive, Team-First Work Environment Where Everyone Helps Each Other Succeed

If you’re the type of person who loves fine-tuning processes, paperwork, administrative workflows and independently delivering within a team environment, you’ve found your opportunity. If you’re willing to bring the effort, we’ll provide the training, systems, and support you need to become an outstanding Service Assistant. All you have to do is bring a can-do attitude and a relentless drive to deliver quality work product day in and day out. Let’s roll.

QUALIFICATIONS

• Office Assistant, Administrative Assistant, Clerical Assistant Experience Preferred
• High school diploma or equivalent
• Valid drivers license with a clean drivers abstract
• Intermediate computer skills and comfort using common office software
• Reliable attendance and a team-first work style
• Lift and carry Up To 30lbs
• Ability to stand for extended periods
• Ability to work both indoors and outdoors in varying weather conditions

RESPONSIBILITIES

• Close out repair order paperwork accurately and in a timely manner
• Assist with warranty claim submissions, including preparing and submitting required documentation
• Support warranty claim approvals by tracking status and ensuring information is accurately complete
• Support the service team with guest arrivals and check-ins
• Ensure service department paperwork is accurate, organized, and processed on model
• Coordinate the loaner vehicle system to meet customer needs and expectations
• Execute loaner vehicle coordination ahead of schedule to help prevent delaysProactively identify issues with paperwork, workflow, or service processes and take corrective action
• Maintain a structured, organized approach to managing a steady stream of priorities
• Provide administrative support that helps keep the Service Department running smoothly
• Contribute to continuous improvement by suggesting process and workflow enhancements

BENEFITS

• Personal days and Sick Leave
• Vacation Per Provincial Guidelines
• Vision, Dental and Prescriptions Insurance
• Life & Disability Insurance
• Retirement Savings Plan
• Employee Discounts on Vehicles
• Employee Discounts on Parts and Service Labor

WORK SCHEDULE

Monday – Friday : 7am to 5pm

Languages:

• English