Service Assistant - Needed To Coordinate Harmony

Cnected; Summerside; Hybrid; CAD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly wage

Work-life balance

Full-time schedule

Great benefits

On-the-job training

Employee discounts

Job summary

Township Chevrolet Buick GMC is seeking a Service Assistant to join our award-winning team. This role involves keeping business running smoothly by closing repair order paperwork and assisting with warranty claims.

You'll thrive in a fast-paced environment, taking ownership of tasks and managing priorities effectively. We offer competitive hourly wages ranging from $18.00 to $25.00, along with great benefits, on-the-job training, and a supportive team atmosphere.

Qualifications

• Preferred experience as an Office Assistant, Administrative Assistant, or Clerical Assistant.
• Reliable attendance and a team-first work style.
• Ability to lift and carry up to 30lbs.
• Must possess a valid driver's license with a clean abstract.

Responsibilities

• Close out repair order paperwork accurately and timely.
• Assist with warranty claim submissions, including required documentation.
• Support warranty claim approvals by ensuring accuracy.
• Coordinate the loaner vehicle system to meet customer needs.
• Execute vehicle coordination ahead of schedule to prevent delays.
• Provide administrative support for the Service Department.

Skills

Customer coordination

Service scheduling

Office administration

Communication

Multitasking

Organization

Data entry

Record keeping

Customer updates

Team support

Phone etiquette

Time management

Attention to detail

Basic computer skills

Workflow coordination

Customer service

Problem routing

In-office support

Education

High school diploma or equivalent

Tools

Common office software

Job description

The Service Assistant we need to join our award winning team is one who gets restless when there's nothing to do or even the smallest things are out of order. You thrive on staying busy, value structure, and enjoy working in a fast-paced environment where no two days are exactly the same. Exercising common sense, you have the capacity to perform your duties accurately, proactively, and are constantly on the hunt for ways to add value and offer solutions.

You enjoy having a full plate, taking ownership of your responsibilities, and working through a steady stream of priorities. There is always meaningful work at hand, and we're looking for someone who sees that as an opportunity, not a challenge. If you're motivated by structure, progress, accountability, and continuous improvement, we know you can’t let this opportunity pass you by.

At Township Auto Group, our Administrative Assistants in the Service Department play a vital role in keeping business running smoothly. You will be responsible for closing repair order paperwork, assisting with warranty claim submissions and approvals, supporting the service team with guest arrivals and check‑ins, ensuring service department paperwork is accurate and processed, helping coordinate our loaner vehicle system and executed ahead of schedule to meet customer expectations.

• Competitive Hourly Wage: $18.00 to $25.00 per hour
• Work-Life Balance / Full-Time Schedule / Great Benefits
• On-the-Job Training and Opportunities to Learn Other Departments
• Supportive, Team-First Work Environment Where Everyone Helps Each Other Succeed

If you’re the type of person who loves fine‑tuning processes, paperwork, administrative workflows and independently delivering within a team environment, you’ve found your opportunity.

Qualifications

• Office Assistant, Administrative Assistant, Clerical Assistant ExperiencePreferred
• High school diploma or equivalent
• Valid drivers license with a clean drivers abstract
• Intermediate computer skills and comfort using common office software
• Reliable attendance and a team‑first work style
• Lift and carry Up To 30lbs
• Ability to stand for extended periods
• Ability to work both indoors and outdoors in varying weather conditions

Responsibilities

• Close out repair order paperwork accurately and in a timely manner
• Assist with warranty claim submissions, including preparing and submitting required documentation
• Support warranty claim approvals by tracking status and ensuring information is accurately complete
• Support the service team with guest arrivals and check‑ins
• Ensure service department paperwork is accurate, organized, and processed on model
• Coordinate the loaner vehicle system to meet customer needs and expectations
• Execute loaner vehicle coordination ahead of schedule to help prevent delays
• Proactively identify issues with paperwork, workflow, or service processes and take corrective action
• Maintain a structured, organized approach to managing a steady stream of priorities
• Provide administrative support that helps keep the Service Department running smoothly
• Contribute to continuous improvement by suggesting process and workflow enhancements

Desired Skills

• Customer coordination
• Service scheduling
• Office administration
• Communication
• Multitasking
• Organization
• Data entry
• Record keeping
• Customer updates
• Team support
• Phone etiquette
• Time management
• Attention to detail
• Basic computer skills
• Workflow coordination
• Customer service
• Problem routing
• In-office support

Benefits:

• Personal days and Sick Leave
• Vacation Per Provincial Guidelines
• Vision, Dental and Prescriptions Insurance
• Life & Disability Insurance
• Retirement Savings Plan
• Employee Discounts on Vehicles
• Employee Discounts on Parts and Service Labor

About us

At Township Chevrolet Buick GMC, our VISIONis to build a community of devoted fans.

Our MISSION is to provide the best vehicle ownership experience by creating the greatest environment for people to learn, experience, buy, and look after their investment.

We do this by following our five CORE VALUES:

• Continuous Improvement - Aspire for greatness, strive for excellence, and be relentless in pursuing incremental improvements.
• Integrity - We choose to be a positive impact on every customer interaction by doing the right thing, especially when it's uncomfortable.
• Congeniality - To support the best ownership experience requires us to treat others warmly, generously, and to foster a neighborly environment.
• Ownership - We take personal responsibility for our actions, mistakes, quality of work, and our team. No matter what.
• Dignity - Through hard work and dedication, is how we demonstrate our appreciation for our team, ourselves, our community, and the loyal customers we serve.
  

Legal

Township Chevrolet, is committed to equal employment opportunity and a workplace free from discrimination, harassment, and retaliation. We do not discriminate in employment on any ground protected by applicable law, including age, race, color, creed, religion, ethnic or national origin, family status, marital status, physical or intellectual disability, political belief, sexual orientation, source of income, sex, pregnancy, criminal conviction unrelated to the position, or because an individual has exercised rights under human rights law. Accommodation is available on request, to the point of undue hardship.