Sales Assistant

FINDOOR Industrial Inc.; Edmonton; On-site; CAD 45,000 - 55,000; Full time

Job summary

FINDOOR Industrial Inc. in Edmonton is seeking an assistant to support our Canadian sales effort. You will respond to customer inquiries by phone and email, prepare and follow up on quotes, and keep the CRM accurate and current.

You will coordinate customers from first inquiry through order confirmation and assist the sales team with scheduling, documents, and order details. The ideal candidate has 2+ years in an administrative or sales-support role and is based in Edmonton, comfortable working

Qualifications

• 2+ years in an administrative, sales support, or coordinator role (not entry-level).
• Customer service experience in an office, showroom, or trade environment.
• Comfortable working in a CRM daily.
• Strong attention to detail — handling measurements, pricing, and specs where errors are costly.

Responsibilities

• Respond to incoming customer inquiries by phone and email.
• Prepare and follow up on quotes.
• Keep the CRM accurate and current.
• Coordinate customers from first inquiry through order confirmation.
• Support the sales team with scheduling, documents, and order details.

Skills

CRM experience

Customer service

Attention to detail

Scheduling coordination

Tools

MS Office

CRM system

Job description

Findoor manufactures folding and bi-fold door systems and sells direct to customers. We’re adding an assistant in Edmonton to support our Canadian sales effort.

What you’ll do

• Respond to incoming customer inquiries by phone and email
• Prepare and follow up on quotes
• Keep the CRM accurate and current
• Coordinate customers from first inquiry through order confirmation
• Support the sales team with scheduling, documents, and order details

What we’re looking for

• 2+ years in an administrative, sales support, or coordinator role (this is not an entry-level position)
• Customer service experience in an office, showroom, or trade environment
• Comfortable working in a CRM daily
• Strong attention to detail — you’ll be handling measurements, pricing, and specs where errors are costly
• Based in Edmonton and able to work from our office

Nice to have

• Background in building products, windows and doors, millwork, or construction
• Experience with quoting or order entry systems

Compensation