Sales Manager

Source Office Furniture & Systems Ltd; Edmonton; On-site; CAD 80,000 - 90,000; Full time

Job summary

Source Office Furniture & Systems Ltd. in Edmonton is seeking a hands-on, people-first Sales Manager to lead, coach, and develop a high-performing sales team while executing sales strategy, enhancing customer experience, and growing revenue.

This player-coach role emphasizes building structure, improving processes, and data-driven decisions in collaboration with the Director of Sales and Store Manager. You’ll drive pipeline visibility, strengthen performance, and ensure repeatable sales success,

Qualifications

• 5+ years of management experience in retail or B2B sales.
• Proven people leadership skills to coach and develop high-performing teams.
• Strong communication, relationship-building, and problem-solving abilities.
• Ability to take initiative and lead by example in a fast-paced environment.
• Valid driver’s licence and access to a vehicle for regional travel.
• Proficient in MS Office (Word, Excel, Outlook).
• Experience in office furniture industry is preferred.
• High school diploma required; post-secondary education is an asset.

Responsibilities

• Lead, coach, mentor, and motivate the sales team to meet targets and deliver exceptional service.
• Foster a consultative sales culture and build long-term customer relationships.
• Support recruitment, onboarding, and training with the Director of Sales.
• Run weekly meetings, performance discussions, and ongoing coaching.
• Lead on-floor presence during peak periods to ensure performance.

Skills

People leadership

Sales management

Retail/B2B sales

Customer relationship

Communication

Lead by example

Driver's license

MS Office

Education

High school diploma

Post-secondary education asset

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Who We Are

For the last 40 years, Source Office Furniture & Systems Ltd. has been offering the best value in high-quality office furniture throughout Canada. We pride ourselves in offering unsurpassed customer service and a collaborative team environment where every employee is a part of our success. We are a rapidly growing and dynamic company and are seeking enthusiastic and energetic individuals to join our team.

About The Role

Source Office Furniture is looking for a hands‑on, people‑first Sales Manager to lead, coach, and develop a high‑performing sales team while driving strong execution of sales strategy, customer experience, and revenue growth.

This is a player‑coach role focused on building structure, improving sales processes, and supporting the team through consistent coaching, accountability, and data‑driven decision‑making. You’ll work closely with the Director of Sales and Store Manager to strengthen performance, pipeline visibility, and repeatable sales success.

Why Join Source?

• Join a growing Canadian company with a strong reputation and established brand
• Lead and shape the success of our Edmonton sales team
• Make a direct impact on sales performance, customer experience, and team development
• Work in a collaborative, supportive environment that values leadership and accountability

We Provide

• Opportunity for professional growth
• $80,000 - $90,000 Base Salary + Commission
• 100% paid health and dental benefits plan after a successful 3-month probation, including a $250 Health Spending Account
• Employee Assistance Program (EAP)
• Employee discounts on our products

What You’ll Do

Sales Leadership & Team Development

• Lead, coach, mentor, and motivate sales team members to consistently deliver excellent customer service and achieve sales targets
• Foster and reinforce a strong consultative sales culture that supports long-term customer relationships
• Support recruitment, onboarding, and training of new sales hires in collaboration with the Director of Sales
• Lead weekly sales meetings, performance discussions, and ongoing coaching conversations
• Lead by example through active engagement on the showroom floor during peak periods or staffing gaps

Sales Performance & Customer Experience

• Review quotes, pipelines, and sales activity to ensure targets and service standards are met
• Collaborate with Account Executives on larger or more complex sales opportunities, including client presentations when required
• Provide backup support to Account Executives as needed
• Engage directly with customers to support or complete sales during high-volume periods or staff shortages

Business Development & Market Awareness

• Monitor local competitors and market trends to identify risks and opportunities
• Participate in and help plan networking, market awareness, and business development activities
• Initiate and support new business development opportunities within the local market

Operations, Coordination & Administration

• Provide in-person leadership and support at assigned locations
• Ensure showroom merchandising, promotional displays, and pricing are accurate and aligned with company standards
• Coordinate supplier training and product support initiatives
• Organize and facilitate weekly sales meetings and training sessions
• Approve merchandise returns, clearance pricing, vacation schedules, and payroll-related items for the sales team
• Prepare and deliver regular sales performance and market trend reports to the Director of Sales

Qualifications & Experience

• 5 or more years of management experience in a retail or B2B sales environment
• Proven people leadership skills with the ability to coach and develop high-performing teams
• Strong communication, relationship-building, and problem-solving skills
• Ability to take initiative and lead by example in a fast-paced environment
• Valid driver’s licence and access to a vehicle as light travel required to visit customer sites in the region
• Strong Microsoft Office skills (Word, Excel, Outlook)
• Prior Sales Leadership experience in office furniture industry preferred
• High school diploma required; post-secondary education is an asset

Work Schedule: Monday to Friday, 8:30am to 5:30pm.