Sales and Rental Associate

Long & McQuade Limited; Winnipeg; On-site; CAD 28,000 - 36,000; Full time

Job summary

Long & McQuade Limited in Winnipeg is seeking a store associate to help customers through selling and renting musical instruments and gear. You will identify individual needs and match them with our products and services to create a tailored solution.

You will demonstrate product features, answer calls, follow up on orders, and maintain product knowledge. The role requires energy, a positive attitude, and the ability to work in a fast-paced retail environment.

Qualifications

• Must be a musician who plays at least one instrument.
• Experience in retail or sales is an asset.
• Ability to lift and carry large boxes.
• Willing to work weekdays, weeknights and weekends.
• Positive attitude and strong work ethic.

Responsibilities

• Help customers through selling and renting of musical instruments and gear.
• Define the individual needs of every customer and match those needs with the right combination of our products and services.
• Demonstrate recommended products to customers and explain their features and benefits.
• Answer telephone calls in a timely and professional manner.
• Follow up on product orders with customers and suppliers.
• Use our common sense approach with customers to troubleshoot and solve problems.
• Maintain in-depth and current knowledge of our products, policies and procedures.
• Attend weekly staff meetings and periodic training sessions.
• Merchandise store to create an inviting environment for customers to shop.
• Participate in store maintenance, warehouse duties, and other related tasks.

Skills

Musician

Customer service

Sales experience

Physical strength

Job description

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to lift and carry large boxes
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset

Long & McQuade is committed to long-term hires and does not offer seasonal positions for this role