Sales and Rental Associate

Long & McQuade Limited; Southwestern Ontario; On-site; CAD 35,000 - 45,000; Full time

Job summary

Long & McQuade Limited is seeking a passionate individual in Waterloo, ON, to assist customers with the selling and renting of musical instruments and gear. You will match customers' needs with the right combination of products and services while demonstrating their features.

Ideal candidates are musicians who play at least one instrument, have a strong work ethic, and can excel in a fast-paced environment. Flexibility to work weekdays, weeknights, and weekends is essential.

Qualifications

• Must be a musician who plays at least one instrument.
• Previous experience in retail or sales is an asset.
• Ability to lift and carry large boxes.

Responsibilities

• Help customers through the selling and renting of musical instruments and gear.
• Define individual needs of customers and match them with products.
• Attend weekly staff meetings and training sessions.

Skills

Musical instrument proficiency

Customer service skills

Organizational skills

Attention to detail

Ability to work in a fast-paced environment

Job description

Location
36 King Street N
Waterloo, ON

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to lift and carry large boxes
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset

Long & McQuade is committed to long-term hires and does not offer seasonal positions for this role