Sales and Rental Associate

Long & McQuade Limited; Hamilton; On-site; CAD 30,000 - 50,000; Full time

Job summary

Long & McQuade Limited in Hamilton, Ontario is seeking a dedicated individual to assist customers in the selling and renting of musical instruments and gear. Candidates must be musicians who can work flexible hours, including weekdays and weekends.

The position requires individuals with a positive attitude, strong work ethic, and the ability to thrive in a fast-paced environment.

Long & McQuade offers long-term career opportunities and values commitment to the role.

Qualifications

• Must be a musician who plays at least one instrument.
• Proven strong work ethic and commitment.
• Ability to excel in a fast-paced environment.

Responsibilities

• Help customers through selling and renting musical instruments.
• Define individual needs of customers and match them with products.
• Demonstrate products to customers and explain features.

Skills

Musical instrument proficiency

Customer service

Sales

Organization

Problem-solving

Job description

Location

2444 Barton Street E
Hamilton, ON

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to lift and carry large boxes
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset

Long & McQuade is committed to long‑term hires and does not offer seasonal positions for this role