Sales Account Manager

Pacificom Integration Ltd; Surrey; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Commission based on sales targets

Training and support

Job summary

A leading telecommunications and security firm is seeking a Sales & Account Manager in Metro Vancouver. This role focuses on building strong client relationships and delivering tailored solutions. Responsibilities include managing accounts, preparing proposals, and achieving sales targets. Ideal candidates have experience with decision-makers, strong communication skills, and proficiency in CRM systems. A Bachelor’s degree in Business or Marketing is preferred. Competitive salary plus commission offered, along with training and support.

Qualifications

• Experience selling directly to business owners or senior decision-makers.
• Strong communication skills to identify client needs.
• Highly organized with strong task management skills.
• Highly organized with strong follow-through.
• CRM proficiency for opportunity tracking.
• Valid driver’s license and reliable transportation.
• Bachelor’s degree in Business/Marketing or related field preferred.

Responsibilities

• Build and grow a portfolio of accounts through regular follow-ups.
• Prepare proposals, negotiate terms, and close deals.
• Provide clients with technical assistance and training.
• Attend tradeshows and industry events to support business development.
• Communicate service offerings and tailor solutions to client needs.

Skills

Client relationship management

Sales negotiation

Communication

Organization

CRM proficiency

Self-motivation

Education

Bachelor’s degree in Business or Marketing

Tools

CRM systems

Job description

Are you a motivated and personable individual looking to make a significant impact in the Telecommunications and Building Security industry? We are seeking a friendly and dynamic Sales & Account Manager to join our growing team! With opportunities available in both Vancouver Island and the Vancouver area.

This role is ideal for someone who thrives on building strong client relationships and delivering thoughtful, technology-driven solutions.. In this pivotal role, you will be the primary point of contact for our clients, ensuring their needs are met while growing our business relationships. This position is more than just sales; it’s about partner collaboration and taking the time to understand each client's unique technology integration requirements.

Who We Are

Pacificom is a systems integrator providing telecommunications, building security and automation, audio-video, life safety, and technology integration services for commercial, multi-residential, and institutional clients throughout British Columbia and Alberta.

Key Responsibilities

Client Relationship Management

• Effectively communicate Pacificom’s entire service offerings and deliver solutions aligned to customer requirements.
• Build, manage, and grow a portfolio of accounts through regular follow-ups, check-ins, and upselling opportunities.
• Take full ownership of assigned accounts, ensuring action items are completed and issues are resolved in a timely manner.
• Prepare proposals, service and maintenance contracts, and reports to support ongoing business to business relationships.
• Maintain accurate and up-to-date records of activities, opportunities, and account status within a CRM, tracking key metrics to ensure success.
• Prospect and develop new business through direct engagement with business owners and key decision-makers.
• Work closely with the Director of Sales to negotiate terms and close deals in support of the sales process.
• Prepare proposals, negotiate terms, close deals, and consistently meet or exceed sales targets.
• Participate in tradeshows and industry events as required to support business development and networking efforts.

Technical Training

• Be able and capable to provide clients with basic technical assistance and training on various products offered as part of our solutions
• Address technical issues that may arise, coordinating with the Service Manager and their team as necessary
• Conduct product demonstrations and onboarding sessions to enhance client understanding

Required Skills

• Experience selling directly to business owners or senior decision-makers.
• Demonstrated success in managing and expanding client accounts.
• Strong communication skills with the ability to actively listen and identify client needs.
• Highly organized, with strong follow-through and task management skills.
• Proficient in using CRM systems for opportunity and account management.
• Self-motivated, goal-oriented, and driven to pursue new business opportunities.
• Knowledge of the healthcare, education, and housing industries is considered an asset.
• Valid driver’s license and reliable transportation.
• Bachelor’s degree in Business, Marketing or a related field is preferred but not required.

What We Offer

• Competitive base salary plus commission based on meeting sales targets.
• Training and support to help you succeed.