Account Manager

Community Fire Prevention Ltd; Port Coquitlam; On-site; CAD 60,000 - 80,000; Full time

Job summary

A fire prevention services company in Port Coquitlam is looking for an outgoing, detail-oriented Account Manager. This full-time role involves managing client relationships, negotiating contracts, and ensuring client satisfaction. The ideal candidate will have experience in account management, strong communication skills, and a commitment to fire industry standards. The role offers a competitive salary, career advancement opportunities, and a supportive work culture with various benefits like medical and social events.

Benefits

Competitive Salary

On the job training

Career growth opportunities

Weekly team fitness classes

Company social events

Benefits Package including extended medical, dental, and vision care

Group RRSP with employer matching program

Qualifications

• Experience in an Account Manager role or similar.
• Strong verbal and written communication skills.
• Valid BC driver's license.

Responsibilities

• Serve as lead point of contact for assigned client base.
• Negotiate contracts to maximize profits.
• Collaborate with Operations Team to assist clients.

Skills

Consultative selling

Negotiation skills

Conflict resolution

Project management

Time management

Education

High school diploma or equivalent

Post-secondary degree in sales, business, communication or related field

Tools

Microsoft Excel

Microsoft Word

CRM systems

Job description

Do you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, Community Fire Prevention Ltd (an Onyx-Fire Family Company), is the place for you!

WHO ARE WE?

Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada. Onyx-Fire has provided 34 years of fire prevention services to a diverse range of valued clients. Our Western Canada division is rapidly expanding with the assembly of some of the best fire protection talent in BC (Community Fire Prevention, Pacific Coast Fire, and Vanco Fire Protection).

Community Fire Prevention Ltd (an Onyx-Fire Family Company) is a modern company with old-fashioned values. We pride ourselves on being (and remaining) a trusted leader within the local Fire Prevention industry. In addition to maintaining safe communities, our teams core focus is to provide 'next-level' service through innovative solutions and meaningful connections. To achieve this, we rely heavily on our core values:

People First, Wow Every Customer, Everything is Possible and Own it!

Interested in learning more about our team? Check out our Instagram page!

THE OPPORTUNITY:

We are looking for an ambitious and outgoing individual to join our team as a full-time Account Manager! As an Account Manager you'll serve as the lead point of contact for your assigned book of business. Our team of Account Managers are focused on developing and maintaining strong, long-lasting client relationships.

Objectives & Responsibilities of the Account Manager:

• Serve as lead point of contact for assigned client base ensuring to “Wow the Customer”.
• Develop, build and maintain strong long-lasting client relationships.
• Negotiate contracts and close agreements to maximize overall profits.
• Responsible for annual renewal process, preparing proposals and monitoring status of quotations including reviewing quotes before sending externally and following up with submitted quotes for approval.
• Ensure the timely and successfully delivery of our solutions according to customer needs and objectives.
• Collaborate with Operations Team to assist clients with requests, issues, and any other client needs.
• Adhere to and promote Company’s core values, processes, policies and occupational health and safety protocols.
• Communicate progress of quarterly, monthly, and yearly initiatives to Business Development Manager.
• Ensure company is aware of changes in external attitudes, opportunities, economic changes or other variables that would affect the funnel and pipeline.
• As necessary, visit clients and attend industry events to capitalize on networking and relationship-building opportunities.
• Provide any other coordination and administrative duties as needed.
• Adhere to and embrace the company's Core Values and Occupational Health and Safety protocols.
• Contribute to a
• Additional duties as assigned.

OUR IDEAL CANDIDATE:

We’d love to hear from you if you’re an enthusiastic and goal driven individual with a high attention to detail and a strong work ethic. This individual must have strong technical knowledge and a commitment to keeping up to date with fire codes, regulations, and industry trends. The ideal candidate will also contribute to a flexible and upbeat team environment that values diversity, inclusion, and respect for all.

The ideal candidate would have the following strengths and experience:

• Previous experience in an Account Manager role or similar role.
• High school diploma or equivalent. Post-secondary degree in sales, business, communication or related field is highly regarded.
• Good verbal, written, presentation, consultative selling, project management, conflict resolution and negotiation skills.
• Strong self-motivation, multi-tasking, planning, time management and decision-making skills.
• Strong typing and computer skills including proficiency with various software such as Microsoft Excel and Word. Experience with CRM systems preferred.
• Valid BC driver’s license.

WHAT’S IN IT FOR YOU?

• Competitive Salary with incentive structures.
• On the job training and opportunity for company paid education.
• Career growth and advancement opportunities.
• A supportive and collaborative work environment with an energetic and engaging culture.
• Weekly team fitness classes!
• Company social events (Concerts! sporting events! family BBQ’s! Christmas parties!)
• Benefits Package that includes extended medical, dental, life and AD&D, EAP, disability and vision care after three months.
• Group RRSP with employer matching program after three months.

INTERESTED IN THE NEXT STEP TO JOIN US?

If this opportunity sounds like the right fit for you, please submit your resume today.

ComFire is proud to be an equal opportunity employer and encourages applications from all qualified individuals. Should you have any questions regarding accommodation or how your unique abilities translate to the role please contact [e-mail].

Please note that only short-listed candidates will be contacted.