Rundle Bar - Server

Fairmont Hotels & Resorts; Fairmont Hot Springs; On-site; CAD 24,000 - 25,000; Full time

Benefits offered by this job

Subsidized staff accommodation on-site

One complimentary meal per shift

Employee travel program discounts on F

Mountain Explorer Travel Program – 50%

Discounts at resort facilities

Job summary

Fairmont Banff Springs invites a skilled Server to join our dining team at the iconic Rundle Bar. You will deliver personalized hospitality, know the menu, and support upsell opportunities to enhance revenue and guest satisfaction.

Join a vibrant luxury setting with flexible scheduling, staff meals, and valuable employee travel discounts. Bring at least 2 years of high-volume server experience and Pro-Serve certification to ensure flawless service.

Qualifications

• Must have Pro-Serve Certification.
• Minimum 2 years’ Server experience in a high-volume environment.
• Previous POS system experience required.
• Extensive wine, beer and cocktail knowledge is essential.
• Must be able to carry and serve 3 plates at one time.
• Schedule flexibility, including early mornings, late nights, weekends, holidays.
• Must be able to lift and carry up to 40+lbs and be on your feet for 8 hours or more.

Responsibilities

• Complete Daily Operations (opening/closing duties, stocking, polishing, cleaning and maintaining walk-ins, fridges and other areas as assigned by the MOD).
• Meet and greet guests and coordinate with other colleagues and MOD regarding preferences, allergies and special occasions.
• Have full knowledge of all food and beverage menu items, garnishes, contents and preparation methods.
• Maintain quality and timeliness of service and practice effective up selling and suggestive selling techniques to drive outlet revenue.
• Maintain accurate billing, cash handling and float procedures.
• Other duties as assigned.

Skills

Pro-Serve Certification

Guest service

Upselling

Food & beverage knowledge

Education

No degree required

Tools

POS system

Job description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Company Description

Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

Be a part of our team as a Server, where you'll help create unforgettable dining experiences at our timeless Rundle Bar. Our dynamic approach to service ensures each guest receives personalized attention, making every meal memorable. Join us in delivering exceptional hospitality in a vibrant restaurant setting.

Starting Rate:

$17.22 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $18.22

Job Duties Include

• Complete Daily Operations (i.e. opening and closing duties, stocking, polishing, cleaning and maintaining walk-ins, fridges and other areas as assigned by the MOD)
• Meet and greet guests and coordinate with other colleagues and MOD regarding preferences, allergies and special occasions
• Have full knowledge of all food and beverage menu items, garnishes, contents and preparation methods
• Maintain quality and timeliness of service and practice effective up selling and suggestive selling techniques to drive outlet revenue
• Maintain accurate billing, cash handling and float procedures
• Other duties as assigned

Qualifications

Your Skills & Qualifications:

• Must have Pro-Serve Certification
• Minimum 2 years’ experience as a Server in a high-volume and fast paced environment required
• Previous point-of-sale system experience required
• Extensive wine, beer and cocktail knowledge is essential
• Must be able to carry and serve 3 plates at one time
• Schedule flexibility, including early mornings, late nights, weekends, holidays
• Must be able to lift and carry up to 40+lbs and be able to be on your feet for 8 hours or more

Additional Information

Job Perks & Benefits

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]