Server - In-Room Dining

Fairmont; Lake Louise; On-site; CAD 20,000 - 28,000; Full time

Benefits offered by this job

Subsidized staff accommodation on-site

One complimentary meal per shift

Comprehensive benefits package

Defined Contribution Pension Plan

Employee travel program

Mountain Explorer Travel Program

Opportunities for growth within Fairmt

Job summary

Fairmont Chateau Lake Louise invites you to join our In-Room Dining team, delivering meals and beverages directly to guests' rooms with attentive service and a focus on guest satisfaction. Start Date: September 2026. Pay Rate: $17.22/hour.

Alberta ProServe is required; 1 year of F&B experience is an asset; knowledge of Micros, Property Manager and Microsoft applications is helpful. This role includes holiday/overnight shifts; on-site staff accommodations are available, and a rich benefits

Qualifications

• Alberta ProServe certificate required.
• Minimum of 1 year experience in food & beverage is asset.
• Working knowledge of Micros, Property Manager and Microsoft applications is an asset.

Responsibilities

• Take guest orders over the phone in a professional and courteous manner.
• Serve food and beverages in accordance with Fairmont's standards of presentation, ensuring orders are delivered on time and in perfect condition.
• Communicate effectively with guests, addressing any special dietary requirements, preferences, or concerns.
• Maintain up-to-date knowledge of the hotel’s menu and seasonal changes, to offer suggestions to guests.
• Accurately process orders and payments, ensuring guests’ checks are correct and payments are processed.
• Ensure that guest rooms are left neat and tidy after delivery, removing any unused or empty items.

Education

Alberta ProServe Certificate

Tools

Micros

Property Manager

Microsoft applications

Job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

As an In-Room Dining Server at Fairmont, you will provide exceptional, personalized service to guests by delivering meals and beverages directly to their rooms. You will ensure that each guest's experience exceeds their expectations through attentive service, attention to detail, and a strong understanding of the hotel’s offerings.

Start Date: September2026

Pay Rate:$17.22/hour

Job Duties

• Take guest orders over the phone in a professional and courteous manner.
• Serve food and beverages in accordance with Fairmont's standards of presentation, ensuring orders are delivered on time and in perfect condition.
• Communicate effectively with guests, addressing any special dietary requirements, preferences, or concerns.
• Maintain up-to-date knowledge of the hotel’s menu andseasonal changes,to offer suggestions to guests.
• Accurately process orders and payments, ensuring guests’ checks are correct and payments are processed.
• Ensure that guest rooms are left neat and tidy after delivery, removing any unused or empty items.

Qualifications

• Alberta ProServe Certificate required
• Minimum of 1 year experience in food & beverage industry an asset
• Working knowledge of Micros, Property Manager and Microsoft applications an asset

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Additional Information

Job Perks & Benefits

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affiliation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements:Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:[e-mail]

Our Commitment to Diversity & Inclusion

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.