RQ11686 - Software Developer - Senior I Toronto ON I 1+ year

Analyst Technical Solutions; Toronto; On-site; CAD 131,000 - 142,000; Full time

Job summary

Analyst Technical Solutions in Toronto is seeking a Senior ServiceNow Developer to design, build, and scale data pipelines, custom applications, and integrations within enterprise environments. You will shape platform architecture, governance, and SDLC practices across Agile and DevOps teams. The role requires 5+ years of hands-on ServiceNow development, expertise in CS MDS?

Avoid. We'll say CSM, Portals, CIS-VR certification, and strong API experience.

Qualifications

• 5+ years hands-on ServiceNow development experience.
• SDLC experience within Agile/DevOps delivery.
• Knowledge of CMDB, CSDM, and security access layouts.

Responsibilities

• Design, implement, and scale ETL/data pipelines and ServiceNow integrations.
• Author detailed programming specifications and perform unit testing.
• Coordinate deployments, patch schedules, and environment migrations.
• Drive platform architecture reviews and governance for ServiceNow footprints.
• Ensure platform health, ACLs, roles, and performance optimization.

Skills

ServiceNow development

JavaScript

HTML

CSS

AngularJS

REST APIs

SOAP APIs

Integration Hub

Flow Designer

SDLC

Education

ServiceNow CIS-VR Certification

Tools

ServiceNow Platform

Job description

RQ11686 - Software Developer - Senior IToronto ON I1+ year

Overview

• Client: Cyber Security Division / Ministry of Public and Business Service Delivery and Procurement
• Requisition ID: RQ11686
• Duration: 1+ year
• Location: Toronto, ON Onsite
• Pay rate: 95-103/hr incorp

Key Responsibilities

• Data Pipelines & Pipelines Strategy: Design, implement, and continuously scale data extraction, transformation, and loading (ETL) pipelines while translating technical system specifications into working applications.
• Full Lifecycle Development: Author highly detailed programming specifications, write clean code, compile data-driven software packages, and conduct thorough unit testing.
• Operational Troubleshooting: Identify, resolve, and troubleshoot technical application failures that arise during system operations, platform conversions, and environment migrations.
• Platform Enhancement: Drive strategic platform architecture reviews and technical governance frameworks to transform enterprise-level ServiceNow footprints.
• Deployment & Change Management: Coordinate technical releases, administer software patching schedules, oversee system cloning, and manage platform documentation.

Technical and Experience Requirements

ServiceNow Development (40%)

• Minimum of 5 years of hands‑on ServiceNow development experience using JavaScript, HTML, CSS, AngularJS, REST/SOAP APIs, Integration Hub, and Flow Designer.
• Extensive experience building custom applications, specialized workflows, complex ecosystem integrations, and automation solutions.
• Deep mastery of the Software Development Life Cycle (SDLC) within Agile and DevOps infrastructure delivery.

ServiceNow Architecture, Strategy & Roadmap (30%)

• Minimum of 5 years of ServiceNow platform experience, featuring 3 to 5 years spent in core solution architecture and platform governance roles.
• Deep knowledge of ServiceNow Common Service Data Model (CSDM), Configuration Management Database (CMDB), data schemas, and security access layouts.
• Working comprehension of advanced ServiceNow modules including ServiceNow AI, Automation Engine, Predictive Intelligence, and Virtual Agent frameworks.

ServiceNow System Administration (30%)

• Minimum of 5 years of experience administering ServiceNow instances inside complex, high-volume enterprise environments.
• Proven ability to coordinate platform upgrades, execute instance cloning, manage release patch mapping, and audit overall system health.
• Comprehensive knowledge of access control lists (ACLs), user roles, groups, system configurations, and performance optimization rules.

Critical Must-Haves

• Direct development experience with ServiceNow Portals and Customer Service Management (CSM) modules.
• Active certification as a ServiceNow Certified Implementation Specialist – Vulnerability Response (CIS-VR).

Preferred Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (ITSM, ITOM, Security Operations, IRM, or equivalent)
• ServiceNow Certified Technical Architect (CTA) or ITIL v4 Foundation designations are highly valued.