ServiceNow HR Developer

Morson Edge (Canada); Oshawa; Hybrid; CAD 96,432 - 130,872; Full time

Job summary

A leading service provider in HR solutions is seeking a Senior ServiceNow HR Developer to design and implement HR Service Delivery solutions. This role requires over 5 years of experience in ServiceNow development, specifically in HRSD and Employee Center. Responsibilities include configuring modules, integrating with HR systems, and ensuring security compliance. Candidates must have a Bachelor's degree and certifications in ServiceNow. This position offers a hybrid work environment based in Oshawa.

Qualifications

• 5+ years of ServiceNow development experience.
• At least 3 years in HRSD and Employee Center.
• ServiceNow Certified System Administrator (CSA) is mandatory.
• Hands-on experience with SAP SuccessFactors integration.

Responsibilities

• Design and implement HR Service Delivery solutions on ServiceNow.
• Configure and customize HRSD modules and workflows.
• Integrate with HR systems using REST/SOAP APIs.
• Conduct testing and maintain technical documentation.

Skills

ServiceNow development

Integration with HR systems

Communication skills

Problem-solving

Analytical skills

Education

Bachelor’s degree in Computer Science or related field

Job description

Number of Vacancies: 1

Level: MP5 $70-$95/hr INC

Duration: 24 Months

Hours of work: 35

Location: CHQ (Hybrid – 1 day office), 1908 Colonel Sam Drive, Oshawa

Job Overview

• The Senior ServiceNow HR Developer is responsible for designing, developing, and implementing HR Service Delivery (HRSD) solutions on the ServiceNow platform, with a strong focus on Employee Center (EC) and integrations with systems like SAP SuccessFactors Employee Central. This role ensures seamless employee experiences by configuring HR workflows, portals, and lifecycle events while adhering to best practices and security standards.
• Solution Design & Development
• Configure and customize HRSD modules: HR Case Management, Lifecycle Events, Employee Center/Employee Center Pro, and HR Knowledge Management.
• Develop self-service portals and widgets using HTML, CSS, AngularJS, Bootstrap, and Service Portal framework.
• Integration
• Integrate ServiceNow HRSD with SuccessFactors EC, Workday, or other HR systems using REST/SOAP APIs, IntegrationHub, and MID Server.
• Ensure accurate data exchange for job changes, onboarding/offboarding, and employee lifecycle events.
• Security & Compliance
• Configure role-based access controls and maintain data confidentiality for sensitive HR data.
• Testing & Documentation
• Conduct unit testing, UAT support, and maintain detailed technical documentation for configurations and integrations.
• Work closely with HR stakeholders, IT teams, and platform architects to gather requirements and deliver scalable solutions.
• Stay updated with ServiceNow releases and implement new features like Virtual Agent, AI Search, and Performance Analytics.

Qualifications

• 5+ years of ServiceNow development experience, with at least 3 years in HRSD and Employee Center.
• Strong knowledge of ServiceNow platform architecture, HRSD data model, and portal development.
• Hands‑on experience integrating ServiceNow with SuccessFactors EC or similar HR systems.
• ServiceNow Certified System Administrator (CSA) - Must Have
• ServiceNow HRSD Implementation Specialist (preferred) - Must Have
• Excellent communication and stakeholder management
• Strong problem‑solving and analytical skills.
• Bachelor’s degree in Computer Science, Information Technology, or related field.

"Please note, this is a real and current job vacancy. Morson Edge does not use artificial intelligence to screen or select candidates."