Route Supervisor

Emterra-Group; Woodstock; On-site; CAD 65,000 - 68,000; Full time

Benefits offered by this job

Competitive wages

Health benefits

Employee assistance program

Tuition reimbursement

Professional development

Entrepreneurial environment

Job summary

Emterra Group in Woodstock is seeking a dynamic Route Supervisor to lead the drivers, oversee daily collection operations, and support municipal contracts. Reporting to the District Manager, you will ensure safety, service quality, and compliance while guiding teams to achieve operational excellence.

The role requires strong communication, hands-on supervision, and the ability to plan and prioritize under tight timelines.

Qualifications

• Preference will be given to candidates with Waste Management experience.
• Proficiency with pre and post trip inspections, as well as accident investigations.
• Strong communication and interpersonal skills.
• Able to plan, prioritize and execute against tight timelines.
• Intermediate database, spreadsheet, and word processing skills within a Microsoft environment.
• DZ license an asset (G license required).

Responsibilities

• Directing supervision of all drivers, ensuring ongoing training requirements, discipline and procedural implementation
• Conducting ongoing observational behaviour assessments/driver training to uncover any performance issues, and creating an action plan to correct
• Working alongside the Operations Manager to maintain adequate staffing levels, including participating in interviews and pre-employment Road Tests
• Tracking ongoing service/driver issues and documenting any action required
• Attaining all the necessary information regarding any issues by maintaining courteous, prompt, and efficient customer relations
• Ensuring a healthy and safe working environment for all workers, and reporting any related issues immediately to the Operations Manager
• Ensuring company policy, systems, and industry related training is delivered to all drivers as needed
• Performing Accident Investigations when company vehicles are involved in traffic accidents

Skills

Waste management experience

Pre/post-trip inspections

Accident investigations

Strong communication

Time management / prioritization

Microsoft Office

DZ license

G license

Job description

Who We Are

Emterra Group is adynamic, growth-oriented, and safety-focused group of companies. Our organization have been deemed to be an “essential service” by providing collection and processing for recycling, organics, and waste that keep our communities clean and safe. With customer service and safety as our focus, we are looking for an energetic and driven employee to support our growing company and play a crucial role in waste diversion and the circular economy. Emterra is proud to be recognized as one of Canada’s Greenest Employers, a certified diverse supplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC) and the Canadian Women Business Enterprise National Council (WBE).

Route Supervisor

We are currently searching for a dynamic, energetic Route Supervisor to join ourteam and support the Woodstock. Reporting to the District Manager you will be a hands-on supervisor assisting with all aspects of the collection's operations, as well as supporting the needs of municipal contracts.You will develop the skill set to ensure the highest standard of operational excellence and environmental health and safety to ensure our customers attain the best level of service.

Position Description

• Directing supervision of all drivers, ensuring ongoing training requirements,disciplineand procedural implementation
• Conducting ongoing observational behaviour assessments/driver training to uncover any performance issues, and creating an action plan tocorrect
• Working alongside the Operations Manager tomaintainadequate staffing levels, including participating in interviews and pre-employment Road Tests
• Tracking ongoing service/driver issues and documenting any action required
• Attaining all the necessary information regarding any issues by maintaining courteous, prompt, and efficient customer relations
• Ensuring a healthy and safe working environment for all workers, and reporting any related issues immediately to the Operations Manager
• Ensuring company policy, systems, and industry related training is delivered to all drivers asneeded
• Performing Accident Investigations when company vehicles are involved in trafficaccidents

Skills & Qualifications

• Preference will be given to those candidates with Waste Managementexperience
• Proficiency with performing pre and post trip inspections, as well as accident investigations
• Strong communication and interpersonal skills
• Able to plan, prioritize and execute against tighttimelines
• Intermediate database, spreadsheet, and word processing skills within a Microsoft environment
• DZ license an asset (G license required)

Reasons to Apply, Stay and Grow with Emterra Group

• Opportunity to be part of oneof Canada’s Greenest Employers!
• Competitive wages!
• Comprehensive health benefits(health, dental, and more depending on what you choose)!
• Employee Assistance Program,paid for by the company!
• Tuition reimbursement programand professional development support!
• Be part of an entrepreneurialorganization that wants to continue to learn and grow!
• Ability to have an impact andmake a change!

Annual Salary: $65,000 - $68,000

Company truck and quarterly incentive

Emterra Group is committed to maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our Human Resources Department. Reasonable accommodations will be assessed on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Please note that AI may be used to support the application review process; however, all applications are reviewed by our Human Resources Team.

This posting is for an existing vacancy, and we are actively hiring for this position.