Route Supervisor

Emterra-Group; Barrie; On-site; CAD 65,000 - 68,000; Full time

Benefits offered by this job

Health benefits

Employee Assistance Program

Tuition reimbursement

Professional development

Job summary

Emterra Group is seeking a dynamic Route Supervisor to lead drivers, coordinate operations in Barrie, and support municipal contracts. Reporting to the Operations Manager, you’ll drive service excellence while upholding safety standards.

The role emphasizes hands-on supervision, training, and collaboration with scheduling and field teams to ensure top-tier waste collection operations and customer satisfaction.

Qualifications

• Experience in waste management operations.
• Experience with pre- and post-trip inspections and accident investigations.
• Strong communication and interpersonal skills.
• Ability to plan, prioritize and meet tight deadlines.
• Proficient with Microsoft Excel/Word and database tools.
• DZ license is an asset.
• G license required.

Responsibilities

• Direct the supervision of all drivers and ensure training requirements and policy execution.
• Conduct performance assessments and create action plans to address issues.
• Support staffing levels with the Operations Manager, including interviews and road tests.
• Track service/driver issues and document required actions.
• Maintain courteous, prompt customer relations and safe working environment.
• Ensure training delivery and investigate accidents involving company vehicles.

Skills

Waste management

Pre/Post trip inspections

Communication

Planning & prioritizing

MS Office

DZ license

G license

Job description

Who We Are

Emterra Group is adynamic, growth-oriented, and safety-focused group of companies. Our organization have been deemed to be an “essential service” by providing collection and processing for recycling, organics, and waste that keep our communities clean and safe. With customer service and safety as our focus, we are looking for an energetic and driven employee to support our growing company and play a crucial role in waste diversion and the circular economy. Emterra is proud to be recognized as one of Canada’s Greenest Employers, a certified diverse supplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC) and the Canadian Women Business Enterprise National Council (WBE).

We are currently searching for a dynamic, energetic Route Supervisor to join ourteam and support theBarrie.Reporting to the Operations Manager you will be a hands-on supervisor assisting with all aspects of the collection's operations, as well as supporting the needs of municipal contracts.You will develop the skill set to ensure the highest standard of operational excellence and environmental health and safety to ensure our customers attain the best level of service.

Position Description

• Directing supervision of all drivers, ensuring ongoing training requirements,disciplineand procedural implementation
• Conducting ongoing observational behaviour assessments/driver training to uncover any performance issues, and creating an action plan tocorrect
• Working alongside the Operations Manager tomaintainadequate staffing levels, including participating in interviews and pre-employment Road Tests
• Tracking ongoing service/driver issues and documenting any action required
• Attaining all the necessary information regarding any issues by maintaining courteous, prompt, and efficient customer relations
• Ensuring a healthy and safe working environment for all workers, and reporting any related issues immediately to the Operations Manager
• Ensuring company policy, systems, and industry related training is delivered to all drivers asneeded
• Performing Accident Investigations when company vehicles are involved in trafficaccidents

Skills & Qualifications

• Preference will be given to those candidates with Waste Managementexperience
• Proficiency with performing pre and post trip inspections, as well as accident investigations
• Strong communication and interpersonal skills
• Able to plan, prioritize and execute against tighttimelines
• Intermediate database, spreadsheet, and word processing skills within a Microsoft environment
• DZ license an asset
• (G license required)

Reasons to Apply, Stay and Growwith Emterra Group

• Opportunity to be part of oneof Canada’s Greenest Employers!
• Competitive wages!
• Comprehensive health benefits(health, dental, and more depending on what you choose)!
• Employee Assistance Program,paid for by the company!
• Tuition reimbursement programand professional development support!
• Be part of an entrepreneurialorganization that wants to continue to learn and grow!
• Ability to have an impact andmake a change!

Annual Salary: $65,000 - $68,000

Areyou ready to jumpstart your career by joining one of Canada’s GreenestEmployers and become part of the environmental solution?

Emterra Group is committed to maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our Human Resources Department. Reasonable accommodations will be assessed on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Please note that AI may be used to support the application review process; however, all applications are reviewed by our Human Resources Team.

This posting is for an existing vacancy, and we are actively hiring for this position.