Room Service Expeditor – Guest Experience

Royal Vancouver Yacht Club; Vancouver; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Colleague dining

Health benefits

Pension plan

RRSP enrollment

Learning programs

CSR activities

Inclusive culture

Job summary

Royal Vancouver Yacht Club in Vancouver, BC is seeking an Expeditor to deliver meals and beverages to guests' rooms with timely service and precise presentation that reflects the Club's high standards.

You will rely on menu knowledge, communication, and teamwork to support dining experiences. The role involves standing, lifting, and flexible shifts, including nights and weekends; competitive pay starts at CAD 18.42 per hour with a comprehensive benefits package.

Qualifications

• Minimum of 1 year of Food & Beverage service experience.
• Serving It Right certificate required.
• Strong communication, organizational, and interpersonal skills.
• Ability to remain calm and courteous while focusing on guest needs.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Provide professional, friendly, and engaging service to all guests.
• Serve food and beverages accurately and on time, ensuring quality and presentation meet standards.
• Take guest orders over the phone in a professional and courteous manner.
• Communicate effectively with guests, addressing special dietary preferences, concerns, and requests.
• Maintain up-to-date knowledge of the menu and seasonal changes to offer suggestions.
• Efficiently pick up orders from the kitchen, ensuring accuracy.
• Follow all safety, sanitation, and service standards.
• Accurately process orders and payments, ensuring correctness.
• Assist with menu inquiries, offering informative suggestions.
• Undertake additional duties to contribute to team and guest experience success.

Skills

Food & Beverage service

Serving It Right

Communication

Teamwork

POS systems

Tools

Micros

Property Manager

Microsoft applications

Job description

Royal Vancouver Yacht Club in Vancouver, BC is seeking an Expeditor to deliver meals and beverages to guests' rooms with timely service and precise presentation that reflects the Club's high standards.

You will rely on menu knowledge, communication, and teamwork to support dining experiences. The role involves standing, lifting, and flexible shifts, including nights and weekends; competitive pay starts at CAD 18.42 per hour with a comprehensive benefits package.