In-Room Dining Concierge Elevate Guest Experience

SmartRecruiters, Inc.; Vancouver; On-site; CAD 26,000 - 36,000; Full time

Benefits offered by this job

Dining discounts

Beverage discounts

Transit reimbursement

Subsidized meals during shifts

Medical, dental, vision benefits

Pension plan

Be Our Guest free stay

Job summary

Fairmont Waterfront in Vancouver invites you to join our award-winning hotel team as a Food & Beverage Server. You will provide professional, friendly service, assist guests with menu items and dietary requests, and manage In-Room Dining orders in our vibrant F&B environment.

We value diversity, offer generous perks including dining discounts, transit reimbursement, meal subsidies, and comprehensive benefits, with opportunities to grow across Accor's global portfolio.

Qualifications

• Food & Beverage service experience preferred.
• Point of Sale (POS) system experience preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work under pressure in a fast-paced environment.
• Ability to work cohesively as part of a team.
• BC Serving It Right certificate required prior to employment.
• Available to work mornings, evenings, overnights, weekends and holidays.

Responsibilities

• Provide professional, friendly and engaging service.
• Assist guests with menu items and dietary requests.
• Take and enter In-Room Dining orders into POS system.
• Pickup orders efficiently from the kitchen.
• Check outgoing orders for quality and accuracy of setup.
• Deliver food and beverage orders in a timely and accurate manner.
• Have full knowledge of all food & beverage menu items, garnishes, ingredients and preparation methods.
• Follow all safety and sanitation policies when handling food and beverage.
• Other duties as assigned.

Skills

Food & Beverage service

Excellent communication

Interpersonal skills

Teamwork

Ability to work under pressure

Reliability

Education

BC Serving It Right Certificate

Tools

POS System

Job description

Fairmont Waterfront in Vancouver invites you to join our award-winning hotel team as a Food & Beverage Server. You will provide professional, friendly service, assist guests with menu items and dietary requests, and manage In-Room Dining orders in our vibrant F&B environment.

We value diversity, offer generous perks including dining discounts, transit reimbursement, meal subsidies, and comprehensive benefits, with opportunities to grow across Accor's global portfolio.