Luxury Guest Rooms Experience Specialist

Amacon; Vancouver; On-site; CAD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Equal opportunity employer

Job summary

Wentworth Hospitality Group in Vancouver is seeking a Housekeeping Rooms Experience Specialist to uphold luxury standards in guest rooms and public areas. You will report to the Housekeeping Manager and contribute to guest comfort through meticulous attention to detail and proactive service.

The role requires knowledge of facilities, policies, and service expectations, plus professionalism in interactions with guests and team members. Flexible scheduling including weekends may be required.

Qualifications

• Minimum high school diploma or equivalent; post-secondary education is an asset.
• Hotel experience is an asset but not required.
• Excellent guest service and communication skills required.

Responsibilities

• Maintain calm, professional demeanor and positive attitude.
• Complete daily housekeeping tasks including beds, vacuuming, bathrooms.
• Follow time task guidelines and lost & found procedures.
• Conduct daily inspections of rooms and public areas.
• Report deficiencies to management.
• Maintain knowledge of hotel facilities and policies.
• Collaborate with other departments as needed.
• Attend departmental and general hotel meetings.
• Perform other duties as required.

Skills

Interpersonal skills

Attention to detail

Work under pressure

Team collaboration

Communication skills

Organizational skills

Hospitality passion

Flexible availability

Education

High school diploma

Post-secondary education asset

Job description

Wentworth Hospitality Group in Vancouver is seeking a Housekeeping Rooms Experience Specialist to uphold luxury standards in guest rooms and public areas. You will report to the Housekeeping Manager and contribute to guest comfort through meticulous attention to detail and proactive service.

The role requires knowledge of facilities, policies, and service expectations, plus professionalism in interactions with guests and team members. Flexible scheduling including weekends may be required.