Expeditor

Royal Vancouver Yacht Club; Vancouver; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Colleague dining

Health benefits

Pension plan

RRSP enrollment

Learning programs

CSR activities

Inclusive culture

Job summary

Royal Vancouver Yacht Club in Vancouver, BC is seeking an Expeditor to deliver meals and beverages to guests' rooms with timely service and precise presentation that reflects the Club's high standards.

You will rely on menu knowledge, communication, and teamwork to support dining experiences. The role involves standing, lifting, and flexible shifts, including nights and weekends; competitive pay starts at CAD 18.42 per hour with a comprehensive benefits package.

Qualifications

• Minimum of 1 year of Food & Beverage service experience.
• Serving It Right certificate required.
• Strong communication, organizational, and interpersonal skills.
• Ability to remain calm and courteous while focusing on guest needs.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Provide professional, friendly, and engaging service to all guests.
• Serve food and beverages accurately and on time, ensuring quality and presentation meet standards.
• Take guest orders over the phone in a professional and courteous manner.
• Communicate effectively with guests, addressing special dietary preferences, concerns, and requests.
• Maintain up-to-date knowledge of the menu and seasonal changes to offer suggestions.
• Efficiently pick up orders from the kitchen, ensuring accuracy.
• Follow all safety, sanitation, and service standards.
• Accurately process orders and payments, ensuring correctness.
• Assist with menu inquiries, offering informative suggestions.
• Undertake additional duties to contribute to team and guest experience success.

Skills

Food & Beverage service

Serving It Right

Communication

Teamwork

POS systems

Tools

Micros

Property Manager

Microsoft applications

Job description

Royal Vancouver Yacht Club, established in 1903, is a renowned private yacht club located in the heart of Vancouver, BC. With a rich history and a commitment to excellence, the Club offers world‑class dining experiences, outstanding recreational facilities, and a vibrant social atmosphere. Our culinary team is dedicated to delivering exceptional service and creating memorable moments through exquisite food and delightful presentations.

As a Royal Vancouver Yacht Club Expeditor, you will provide exceptional service by delivering meals and beverages directly to guests' rooms, ensuring a memorable and personalized experience. Your knowledge of our menu, attention to detail, and warmth will help you exceed guests’ expectations.

Job Description

What’s in it for you:

• An inclusive, empowering, and positive company culture where people are at the heart of everything we do
• The chance to have fun at work alongside passionate hospitality professionals who are committed to making the world a more welcoming place
• Competitive pay, starting at $18.42 per hour
• Complimentary meals during your shift through our Colleague Dining Program
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan, and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Learning programs through our Academies designed to sharpen your skills
• Opportunities to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Provide professional, friendly, and engaging service to all guests
• Serve food and beverages accurately and on time, ensuring quality and presentation meet standards
• Take guest orders over the phone in a professional and courteous manner
• Communicate effectively with guests, addressing special dietary preferences, concerns, and requests
• Maintain up-to-date knowledge of the menu and seasonal changes to offer suggestions
• Efficiently pick up orders from the kitchen, ensuring accuracy
• Follow all safety, sanitation, and service standards
• Accurately process orders and payments, ensuring correctness
• Assist with menu inquiries, offering informative suggestions
• Undertake additional duties to contribute to team and guest experience success

Qualifications

• Minimum of 1 year of Food & Beverage service experience
• Serving It Right certificate required
• Strong communication, organizational, and interpersonal skills
• Ability to remain calm and courteous while focusing on guest needs
• Ability to work well under pressure in a fast‑paced environment
• Reliable, responsible, and able to work effectively as part of a team
• Flexibility to work evenings, weekends, and overnights as required
• Experience with Point-of-Sale Systems preferred (Micros, Property Manager, and Microsoft applications are an asset)

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout the shift
• Frequent lifting and carrying of items up to 20 lbs.
• Frequent kneeling, pushing, pulling, and lifting
• Occasional ascending and descending ladders, stairs, and ramps

Additional Information

Visa Requirements:

• Must be legally eligible to work in Canada.

Schedule: able to work night, weekend, and holiday shifts, Full-time or Part-time.

Our commitment to Diversity & Inclusion:

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.