Risk Performance Analyst

Aviva Canada; Markham; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the insurance industry is seeking an analytical professional for a hybrid role focused on data analysis and performance management. The ideal candidate will have experience in the Property/Casualty insurance sector and possess strong analytical skills. This position offers opportunities for career development and a comprehensive rewards package.

Benefits

Comprehensive Rewards Package

Annual Bonus Eligibility

Retirement Plan

Health Benefits

Wellness Programs

Competitive Vacation Package

Qualifications

• 2 or more years of relevant experience in the Property/Casualty insurance industry.
• Experience working with data sets and trend analysis.

Responsibilities

• Lead analysis of monthly exception monitoring reports to identify control gaps.
• Collaborate with Data Science and Claims Analytics teams to automate reporting.

Skills

Analytical Skills

Decision-Making Skills

Communication

Education

Undergraduate University Degree

Tools

Qlik

Job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Aviva recognizes the importance of being flexible and the benefits of being together. This role will be hybrid – the best of both worlds.

This position is accountable for analyzing key metrics and data, including creating performance management reports to present findings with action tracking. The role will also involve using data and trends to identify areas for improvement within the business to support RQA and lines of business.

This position is ideal for a dedicated individual with strong analytical skills who loves working with exhaustive data.

Does this sound like an exciting challenge? Come join our team!

What You’ll Do

• Lead the analysis of monthly, semi-annual exception monitoring reports to identify control gaps, if any.
• Provide regular feedback to RQA leadership and Operations to report, prioritize gaps, and facilitate action plans.
• Track issues and ensure timely closure.
• Support the development of risk performance metrics to improve controls and operational efficiency.
• Conduct desktop analysis of business problems to identify root causes.
• Support ad hoc risk reports as required.
• Collaborate with Data Science and Claims Analytics teams to automate exception reporting and improve processes.

What You’ll Bring

• An undergraduate university degree.
• Risk certifications are an asset.
• 2 or more years of relevant experience in the Property/Casualty insurance industry, preferably including risk management.
• Experience working with data sets and trend analysis.
• Working knowledge of Qlik is an advantage.
• Strong analytical and decision-making skills.
• Knowledge of other functional areas (e.g., Claims, Finance) is a plus.
• Ability to build and foster good working relationships across business areas.
• Commitment to high performance standards.
• Dedication to ongoing professional and technical development.

What You’ll Get

• Salary will be determined based on experience, skills, and internal equity.
• Comprehensive rewards package including base salary, annual bonus eligibility, retirement plan, share plan, health benefits, wellness, and volunteer opportunities.
• Outstanding career development opportunities.
• Support for professional education and development.
• Competitive vacation package with options to purchase additional days.
• Employee programs promoting diversity and inclusion.
• Wellness programs supporting physical and mental health.

Please note that we may use AI tools in our recruitment process. This is a new position, posted internally and externally.

Aviva Canada provides accommodations for employees with disabilities. If you require accommodations upon starting employment, please contact your Talent Acquisition Partner to arrange appropriate support. This process is available throughout your employment with Aviva Canada.