Retail Team Lead – Sneakers & Customer Experience

Footlocker; Kamloops; On-site; CAD 30,000 - 34,000; Part time

Benefits offered by this job

Employee Discount

Career Development & Advancement

Job summary

Foot Locker in Kamloops, Canada, is seeking a part-time Sales Lead to support the Store Manager, drive sales, coach the team, and keep the store running smoothly. You’ll lead on the floor with energy and ownership, delivering sharp customer service and ensuring a strong store presence.

The role requires 1+ years in retail, ability to coach a diverse team, and flexibility to work evenings, weekends, and holidays. Join us to help shape sneaker culture.

Qualifications

• 1+ years of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Responsibilities

• Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.
• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Move with purpose by keeping the store organized, customer ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.
• Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
• Support hiring, onboarding, and training of store associates.
• Coach teammates in real time, recognizing wins and helping close performance gaps.
• Jump in wherever needed to support the team and store priorities.

Skills

Retail leadership

Coaching

Communication

Flex hours

Ownership

KPIs

Job description

Foot Locker in Kamloops, Canada, is seeking a part-time Sales Lead to support the Store Manager, drive sales, coach the team, and keep the store running smoothly. You’ll lead on the floor with energy and ownership, delivering sharp customer service and ensuring a strong store presence.

The role requires 1+ years in retail, ability to coach a diverse team, and flexibility to work evenings, weekends, and holidays. Join us to help shape sneaker culture.