Assistant Manager, Store Leadership & Customer Experience

Footlocker; Brampton; On-site; CAD 48,000 - 52,000; Full time

Benefits offered by this job

30-50% Employee Discount

Paid Time Off

Life, Medical and Dental Coverage

Defined Contribution Plan

Development and Advancement Opportuni-

Rate of Pay: $23.45 / hour

Job summary

Foot Locker is seeking a store leader in Brampton, Canada to guide a dynamic sales team and drive exceptional customer experiences. You will coach employees, manage inventory, and uphold store standards while building a positive work environment.

You will lead daily operations, deliver results, and act as the link between customers, staff, and store leadership to ensure a best-in-class shopping experience in a fast-paced retail setting.

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting.
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Skills

Leadership

Customer engagement

Motivation

Adaptability

Proactiveness

Math skills

Ethics

Flexible schedule

Job description

Foot Locker is seeking a store leader in Brampton, Canada to guide a dynamic sales team and drive exceptional customer experiences. You will coach employees, manage inventory, and uphold store standards while building a positive work environment.

You will lead daily operations, deliver results, and act as the link between customers, staff, and store leadership to ensure a best-in-class shopping experience in a fast-paced retail setting.