Store Manager: Lead Teams & Elevate Customer Experience

Footlocker; CrossIron; On-site; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Rate of Pay: 55,000–65,000 CAD per yr

30-50% Employee Discount

Paid Time Off

Life, Medical and Dental Coverage

Defined Contribution Plan

Development and AdvancementOpport

Job summary

Foot Locker in CrossIron, Alberta is seeking a store leader to drive exceptional customer service, coaching the team, and managing all aspects of store operations. You will recruit, train, and develop staff, supervise visual merchandising, and execute plans to maximize profitability in a fast-paced omni-channel environment.

Ideal candidates have 2+ years in customer-facing sales leadership, strong ethics, and the flexibility to work nights, weekends, and holidays.

Qualifications

• Demonstrated leadership in a customer-facing sales setting (2+ years).
• Confident in engaging customers to deliver an elevated experience.
• Motivated to achieve results through interaction with athletic products.
• Adaptable to a fast-changing omni-channel retail environment.
• Strong analytical thinking and basic financial awareness.
• High ethics, values, integrity, and trust.
• Flexible availability—nights, weekends and holidays.

Responsibilities

• Coach and motivate your team to deliver exceptional customer experiences.
• Recruit, hire, train, and develop staff; manage guest services and merchandising.
• Drive KPIs to maximize store profitability.
• Strengthen brand loyalty by creating a personable customer experience.
• Collaborate with customers, sales associates, leadership and corporate partners.
• Maintain high customer focus; lead by example with clear communication.
• Ensure visual directives and standards are followed.
• Teach product knowledge and apply learnings to customer interactions.

Skills

Leadership

Customer Service

Coaching

Team Development

Visual Merchandising

Omni-Channel

Job description

Foot Locker in CrossIron, Alberta is seeking a store leader to drive exceptional customer service, coaching the team, and managing all aspects of store operations. You will recruit, train, and develop staff, supervise visual merchandising, and execute plans to maximize profitability in a fast-paced omni-channel environment.

Ideal candidates have 2+ years in customer-facing sales leadership, strong ethics, and the flexibility to work nights, weekends, and holidays.