Retail Supervisor, Full Time - Mont Blanc

Gap Inc.; Mont-Blanc; On-site; CAD 35,000 - 45,000; Full time

Job summary

A major retail company in Quebec is seeking candidates for customer service roles that emphasize respect, customer loyalty, and collaboration. Ideal applicants will enjoy engaging with customers and have a flexible schedule, capable of handling various shifts. This role requires effective communication and a commitment to personal growth, as well as the ability to navigate the retail environment efficiently. This position offers opportunities for career advancement within a supportive team atmosphere.

Benefits

Opportunity for career advancement

Supportive work environment

Flexible schedule

Qualifications

• Ability to communicate expectations clearly to customers and colleagues.
• Willingness to work a flexible schedule, including holidays and weekends.
• Interest in continuous improvement and personal development.
• Capacity to lift up to 30 pounds and navigate the sales floor.

Responsibilities

• Treat all customers and employees with respect.
• Promote customer loyalty through education on programs.
• Execute the brand's selling behaviors effectively.
• Collaborate with the leadership team to complete tasks.
• Support store operations during non-peak hours.

Skills

Clear communication

Flexible schedule

Customer engagement

Continuous improvement

Job description

Employer Industry: Retail

Why consider this job opportunity:

• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to make a positive impact on customer loyalty and satisfaction
• Flexible schedule accommodating holiday, evening, overnight, and weekend shifts
• Engage with customers using innovative technology to enhance their shopping experience

What to Expect (Job Responsibilities):

• Consistently treat all customers and employees with respect to foster a positive work environment
• Promote customer loyalty by educating customers about loyalty programs
• Role model and execute the brand's selling behaviors to deliver an exceptional customer experience
• Collaborate effectively with the store leadership team to ensure timely completion of work tasks
• Ensure compliance with all company standards and support store operations during non-peak hours

What is Required (Qualifications):

• Ability to provide clear and direct communication of expectations
• Must be agreeable to work a flexible schedule, including holidays and weekends
• Demonstrated interest in continuous improvement and personal growth
• Capacity to maneuver around the sales floor and stockroom, with the ability to lift up to 30 pounds
• Proficiency in utilizing technology to engage customers and meet goals

How to Stand Out (Preferred Qualifications):

• Previous experience in a retail or customer service environment
• Familiarity with omni-channel retail strategies

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