retail store supervisor

Centex Petroleum; Fort St. John; On-site; CAD 40,000 - 55,000; Full time

Job summary

Centex Petroleum is seeking a capable Sales Supervisor for our Fort St. John on-site location. You will lead staff, assign duties, train teammates, and ensure smooth fuel and merchandise sales while maintaining excellent customer service.

This role requires 1–2 years of experience, a high school diploma, and a valid driver’s licence. You will prepare reports, manage inventory, and coordinate promotions to meet sales targets.

Qualifications

• Experience supervising teams in a fast-paced service environment.
• Strong focus on customer service and merchandising.
• Ability to manage cash, payments and daily reports.

Responsibilities

• Supervise staff (apprentices, hands and design team).
• Assign sales workers to duties and organize schedules.
• Hire and train staff or arrange training.
• Authorize payments and balance cash receipts.
• Order and maintain inventory and merchandise.
• Prepare sales and inventory reports and resolve customer issues.
• Coordinate promotions and organize day-to-day operations.
• Ensure accurate pricing and handle daily deposits.

Skills

Staff supervision

Customer service

Cash handling

Inventory management

Sales coordination

Education

Secondary (high) school graduation certificate

Tools

Inventory control software

Job description

• Secondary (high) school graduation certificate

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Verify stock availability from current inventories
• Receive payments
• Receive payments from customers
• Price items using stamp or stickers according to price list
• Perform routine maintenance work
• Order supplies and maintain inventory
• Organise day-to-day business operations
• Manage difficult situations with customers
• Maintain inventory of equipment
• Deposit cash and maintain daily log books
• Balance and deposit cash
• Balance cash and record sales
• Manage staff and assign duties
• Review requirements of establishment and determine quantity and type of merchandise to purchase
• Provide customer service
• Co-ordinate special publicity events and promotions
• Prepare daily reports of fuel, oil and accessory sales
• Reconcile physical inventories with computer counts
• Accept cash, cheque, credit card or automatic debit payment

Experience and specialization

Computer and technology knowledge

• Inventory control software

Additional information

Transportation/travel information

• Valid driver's licence

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)

Support for youths

• Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers