Retail Store Operations Lead

The TJX Companies, Inc.; Oakville; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Store employee discounts

Comprehensive training and development

Associate and Family Assistance

Job summary

The TJX Companies, Inc. in Oakville, ON is seeking a Retail Store Coordinator to lead and inspire a store team and deliver outstanding customer experiences. This role thrives in a fast-paced environment and emphasizes leading by example.

You’ll drive operational excellence, train associates, and contribute to the store’s visual merchandising and service standards, supporting the store’s brand and value strategy.

Qualifications

• 1–2 years of retail or service experience with strong customer focus.
• Ability to work collaboratively and foster positive relationships.
• Proven ability to manage multiple tasks in a fast-paced setting.
• Strong communication and time management skills for clear updates.

Responsibilities

• Drive operational excellence in customer service, merchandising and store processes.
• Maintain high standards of customer service and store operations with clear updates.
• Plan, prioritise and guide tasks while training associates on service policies.
• Develop associates in merchandising presentation and customer service.

Skills

Customer service

Team collaboration

Time management

Communication

Job description

The TJX Companies, Inc. in Oakville, ON is seeking a Retail Store Coordinator to lead and inspire a store team and deliver outstanding customer experiences. This role thrives in a fast-paced environment and emphasizes leading by example.

You’ll drive operational excellence, train associates, and contribute to the store’s visual merchandising and service standards, supporting the store’s brand and value strategy.