Retail Store Coordinator — Lead & Elevate Customer Experience

TJX Canada – Winners, Marshalls, HomeSense; Ottawa; On-site; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Store discounts

Training & development

Associate & Family Assistance programs

Job summary

TJX Canada – Winners, Marshalls, HomeSense in Ottawa is hiring a Retail Store Coordinator to lead and inspire teams and deliver outstanding customer experiences in a fast-paced retail environment.

You will drive visual merchandising, store operations, and training for Associates while upholding our inclusive culture and commitment to development. Join a Fortune 100 company with strong growth opportunities and a supportive benefits program.

Qualifications

• 1–2 years in retail or service with understanding of customer needs.
• Collaborative mindset to foster teamwork and positive relationships.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations with clear updates and team alignment.
• Plan, prioritize, and guide tasks while training Associates on service policies.
• Develop Associates in merchandise presentation and customer service.

Skills

Customer service

Team collaboration

Task management

Communication skills

Time management

Job description

TJX Canada – Winners, Marshalls, HomeSense in Ottawa is hiring a Retail Store Coordinator to lead and inspire teams and deliver outstanding customer experiences in a fast-paced retail environment.

You will drive visual merchandising, store operations, and training for Associates while upholding our inclusive culture and commitment to development. Join a Fortune 100 company with strong growth opportunities and a supportive benefits program.