Retail Store Manager — Lead, Grow & Deliver Excellence

Dollarama; Quebec; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company matched pension plan

Tailor-made training and integration

Career growth opportunities

Full-time status after 25 hours/week

Job summary

Dollarama in the Capitale-Nationale region of Quebec is seeking a Store Manager to lead daily retail operations, drive sales, and ensure top customer service. You will oversee staffing, scheduling, visual merchandising, training, and inventory control, while upholding company standards and safety procedures.

Ideal candidates have at least two years of retail and team management experience, strong leadership, excellent communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum of two years’ experience in retail and team management.
• Open availability (day, evening, weekend).
• Excellent communication and decision‑making abilities.
• Strong leadership and problem‑solving skills.
• Ability to multitask, prioritize, and thrive in a fast‑paced environment.

Responsibilities

• Overseeing all store operations and ensuring compliance with company policies.
• Leading, motivating, and developing store staff to achieve goals.
• Assisting with merchandising, stocking, and unpacking daily shipments.
• Delivering excellent customer service and resolving complex issues.
• Maintaining visual merchandising standards.
• Ensuring store safety and cleanliness.
• Handling cash management, store opening and closing.
• Providing performance feedback and assigning team tasks.
• Supervising hiring and performance management processes.

Skills

Retail management

Team leadership

Customer service

Merchandising

Stock management

Cash handling

Job description

Dollarama in the Capitale-Nationale region of Quebec is seeking a Store Manager to lead daily retail operations, drive sales, and ensure top customer service. You will oversee staffing, scheduling, visual merchandising, training, and inventory control, while upholding company standards and safety procedures.

Ideal candidates have at least two years of retail and team management experience, strong leadership, excellent communication, and the ability to multitask in a fast-paced environment.