Retail Store Manager: Flexible Scheduling & Employee Discount

Trakstar; Oshawa; On-site; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Casual dress environment

Employee discount on games, puzzles, &

tools

Extended health benefits

Life insurance

Fun, creative environment

Job summary

Mind Games is seeking a Store Manager in Oshawa to lead daily operations, inspire a high-performing team, and deliver exceptional customer experiences at our Oshawa Centre location. You’ll drive sales, manage budgets, and ensure operational excellence while fostering a vibrant, game-loving store culture.

The ideal candidate will have 3+ years of management in specialty retail, a customer-focused mindset, and strong coaching and leadership abilities.

Qualifications

• 3+ years of management experience in a specialty retail or customer-focused environment.
• Bachelor’s degree in Business Administration or a related field preferred.

Responsibilities

• Oversee daily store operations to ensure efficiency, profitability, and an exceptional customer experience.
• Lead, coach, and develop a high-performing team through ongoing training, performance management, and succession planning.
• Drive sales by executing business strategies, promotional initiatives, and effective merchandising plans.
• Manage financial performance, including budgeting, expense control, and analysis of variances to achieve targets.
• Build strong customer relationships to understand needs and enhance service delivery.
• Analyze sales and financial reports to identify opportunities and implement strategies to improve performance.
• Ensure compliance with company policies, as well as health and safety regulations.
• Execute and monitor loss prevention and shrink control programs.

Skills

Leadership

Coaching

Team development

Sales growth

Merchandising

Expense control

Shrink reduction

Brand differentiation

Customer focus

Communication

Relationship building

Organizational skills

Multitasking

Operational excellence

Passion for games

Education

Bachelor’s degree in Business Administration or related field

Job description

Mind Games is seeking a Store Manager in Oshawa to lead daily operations, inspire a high-performing team, and deliver exceptional customer experiences at our Oshawa Centre location. You’ll drive sales, manage budgets, and ensure operational excellence while fostering a vibrant, game-loving store culture.

The ideal candidate will have 3+ years of management in specialty retail, a customer-focused mindset, and strong coaching and leadership abilities.