Store Lead & Keyholder — Flexible Hours & Games

Mind Games; Belleville; On-site; CAD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Casual dress environment

Employee discount on games

Job summary

Mind Games is seeking a motivated Store Assistant Manager/Keyholder in Belleville, ON to support daily store operations and lead a dynamic team. You will help drive sales, coach staff, ensure operational excellence, and maintain an exceptional customer experience in a fast-paced, playful environment.

The role requires leadership experience in specialty retail, strong communication, and a passion for games and puzzles.

Qualifications

• 2+ years of management experience in a specialty retail environment.
• Strong leadership, coaching, and team development abilities.
• Customer service-oriented with knowledge of retail operations and business processes.
• Expertise in shrink reduction, expense control, merchandising strategies, brand differentiation, and partnership development.

Responsibilities

• Assist Store Manager in driving sales and daily operations.
• Coach, mentor, and develop employees; address performance issues.
• Prepare budgets, monitor expenditures, analyze variances and take corrective action.

Skills

Leadership

Coaching

Customer service

Retail operations

Budgeting

Staff scheduling

Training

Loss prevention

Merchandising

Team development

Education

Bachelor's degree in business administration

Job description

Mind Games is seeking a motivated Store Assistant Manager/Keyholder in Belleville, ON to support daily store operations and lead a dynamic team. You will help drive sales, coach staff, ensure operational excellence, and maintain an exceptional customer experience in a fast-paced, playful environment.

The role requires leadership experience in specialty retail, strong communication, and a passion for games and puzzles.