Retail Store Manager

Canna Cabana; Saskatoon; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Opportunity for growth

Unlimited bonus earning potential

Job summary

Canna Cabana in Saskatoon is seeking a Retail Store Manager to oversee daily operations and profitability. Responsibilities include managing staff, ensuring customer satisfaction, and maintaining inventory. The ideal candidate has at least 2 years of retail experience and a CannaSell Certification.

This position offers the opportunity to grow within a globally recognized brand in the cannabis industry with significant bonus earning potential.

Qualifications

• Must have CannaSell Certification.
• Minimum of 2 years work experience in retail.
• Minimum of 1 year of supervisory experience.
• Excellent customer service and troubleshooting skills.

Responsibilities

• Manage daily operations and profitability of the store.
• Supervise staff and ensure operational productivity.
• Handle customer complaints professionally.
• Maintain inventory and stock levels efficiently.

Skills

CannaSell Certification

Customer service skills

Time management

Teamwork

Staff training and motivation

Conflict resolution

Tools

Microsoft Office

Job description

Overview

Retail Store Manager at 22nd St, Saskatoon who will be responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff management, customer satisfaction, neat product presentation, inventory management, and carrying out seasonal changes and promotional activities.

Responsibilities

• Greet and assist customers in a manner that models exemplary conduct to other staff.
• Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.
• Ensure that all health, safety, and security regulations are adhered to and required standards are met.
• Maintain adequate stock through efficient inventory management.
• Take inventory as scheduled and provide inventory reports.
• Increase sales, expand markets and promote business to meet given goals within provided guidelines.
• Verify invoices against packaging slips and track all expenditures.
• Make sure that merchandise is always presented neatly and that items are priced correctly.
• Make sound business decisions when buying large quantities with volume-based discounts.
• Provide management with required sales, staff, and other assigned productivity reports.
• Hold staff accountable for cash box deficits.
• Balance sales, print and record receipts as well as track revenue daily.
• Make bank deposits daily and reconcile bank statements.
• Contribute, coordinate and execute the process of ordering and receiving cannabis and accessories
• Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.
• All other duties as assigned.

Qualifications

• Must have CannaSell Certification.
• Minimum of 2 years work experience in the retail industry.
• Minimum of 1 year of work experience in a supervisory role in a retail environment.
• A valid First Aid certification is considered an asset
• Management experience preferred.
• Proven excellent customer service skills
• Excellent time management and prioritizing skills.
• Demonstrated ability to train and motivate staff.
• Skills to monitor and assess staff performance.
• Basic office administration skills.
• High level of proficiency with Microsoft Office productivity suite.
• Highly effective teamwork skills.
• Able to effectively communicate both verbally and in writing.
• Strong customer service and troubleshooting skills.
• Politically and culturally sensitive.
• Able to plan and organize work effectively and ensure its completion.
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
• Ability to learn and adapt to sales software quickly.
• Demonstrated ability to implement PR and advertising campaigns.
• A professional, responsive, and positive work attitude is essential.
• Meticulous records maintenance skills.

Job Types: Full-time, Permanent

Why You Should Apply

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning
• Unlimited bonus earning potential

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.