Retail Assistant Store Manager

Canna Cabana; Calgary; On-site; CAD 50,000 - 65,000; Full time

Benefits offered by this job

Unlimited bonus earning potential

Growth opportunities

Experience in a growing industry

Job summary

Canna Cabana is seeking an Assistant Store Manager for its District location in Calgary, Alberta. This pivotal role involves supporting the Store Manager in daily operations, supervising staff, and ensuring excellent customer service. Candidates must possess at least three years of retail experience, including two years in a supervisory role, and valid SellSafe Certification. The position offers a full-time, permanent role with potential growth and learning opportunities in the cannabis sector.

Qualifications

• Must have valid SellSafe Certification.
• 3+ years of work experience in retail required.
• 2+ years of supervisory experience in retail required.
• Ability to train and motivate staff is essential.
• High proficiency with Microsoft Office.

Responsibilities

• Assist store management in daily operations.
• Supervise store associates and manage inventory.
• Handle customer complaints and ensure satisfaction.
• Create and adjust staff schedules as needed.

Skills

SellSafe Certification

Retail Management

Customer Service

Microsoft Office

Team Leadership

Time Management

First Aid Certification

Problem Solving

Job description

Overview

The Assistant Store Manager at District, Calgary, Alberta CA will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and facilitating the daily operations of the store according to set goals and business objectives. Daily operations include staff scheduling, supervision and management, customer satisfaction, product quality assurance, store maintenance, and health and safety compliance.

Responsibilities

Job Duties

• Provide assistance to store management in supervising and facilitating the daily operations of the store.
• Oversee the responsibilities of the Store Manager in their absence.
• Assist in the delivery of key personnel management, such as interviews, promotions, performance reviews and disciplinary actions, only when requested.
• Provide direction, guidance and instruction to all store associates as required.
• Ensure store conditions are consistently upheld to established standards.
• Assist in creating weekly staffing schedules; ensuring staffing levels adequately meet business needs, only when requested.
• Liaise constantly with the various departments of the store to ensure information is conveyed properly and expectations are communicated.
• Greet and assist customers in a way that models exemplary conduct to other staff.
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
• Ensure that all health, safety and security regulations are adhered to and required standards are met.
• Oversee and assist in inventory management.
• Other duties as required.

Qualifications

Requirements

• Must have valid SellSafe Certification.
• Minimum of 3 years of work experience in the retail industry required.
• Minimum 2 years of work experience in a supervisory role in a retail environment required.
• A valid First Aid certification is considered an asset.
• Demonstrated service orientation required.
• Excellent time management and prioritizing skills are required.
• Demonstrated ability to train and motivate staff required.
• Skills to monitor and assess staff performance are required.
• Basic office administration skills required.
• High level of proficiency with Microsoft Office productivity suite.
• Highly effective teamwork skills.
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization.
• Strong customer service and troubleshooting skills.
• A well‑defined sense of diplomacy.
• Excellent teamwork and team‑building skills.
• Thorough understanding of applicable health and safety legislation.
• A professional, responsive, and positive work attitude is essential.
• Ability to work any shift based on business needs, Monday to Sunday.
• Ability to work nights, holidays and weekends and different location.

Job Types

Full‑time, Permanent

Why You Should Apply

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning.
• Unlimited bonus earning potential.