Retail Assistant Store Manager

Thejointcannabis; Winnipeg; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Internal advancement opportunities

Wellness program including mental健康

Learning & development programs

Team member discount

Perkopolis & Goodlife access

Job summary

The Joint Cannabis in Winnipeg, Manitoba is seeking a Retail Assistant Store Manager to oversee daily store operations, train staff, supervise employees, and ensure an outstanding guest experience.

You will manage inventory, drive sales, maintain regulatory compliance, and work with store leadership to support growth and excellence in service.

Qualifications

• Minimum 2 years retail experience.
• Minimum 1 year supervisory experience.
• Clear criminal record.
• Provincial Cannabis Certification.
• Excellent verbal and written communication skills.

Responsibilities

• Ensure guest experiences meet industry-leading standards.
• Provide outstanding customer service and handle inquiries/complaints.
• Direct and supervise sales, inventory, and cash reconciliations.
• Train and manage employees to maximize sales.
• Maintain regulatory compliance and store policies.
• Coordinate merchandise replenishment and floor changes.
• Support communication between store, supervisors, and corporate partners.
• Remain flexible to open/close, nights, weekends, and holidays.

Skills

Communication skills

Leadership

Organization

Industry knowledge

Explain concepts

Sales analytics

Budgeting basics

Education

Provincial Cannabis Certification

Job description

Job Description

Posted Wednesday, July 22, 2026 at 6:00 AM

About Us

The Joint Cannabis has been proudly serving customers across the Prairies and Canada since 2007. Starting as a tobacconist and glass galley before legalization, we’ve grown into one of the region’s leading cannabis retailers. Today, we operate multiple locations in Manitoba and Saskatchewan, offering an unmatched selection of cannabis and accessories at competitive prices.

Our mission is simple: to provide exceptional service, quality products, and a retail environment that feels approachable and inviting. We’re passionate about staying ahead of trends and offering one of the most extensive selections of cannabis and accessories across the Prairies, at prices that make sense. When you join The Joint, you’re joining a team that values curiosity, collaboration, and growth. We believe in creating an environment where employees feel supported, empowered, and proud to deliver exceptional experiences every day.

Job Overview

The Retail Assistant Store Manager, under the direction of the Retail Store Manager, is primarily responsible for the daily business operations of the store including training and supervising employees, interacting with customers, motivating teams, managing inventory levels, and handling any other task assigned by the Retail Store Manager.

The Retail Assistant Store Manager is the first point of contact for addressing and dealing with customer complaints and ensuring that customers have an enjoyable experience when visiting the retail store.

All Retail Assistant Store Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards.

Competencies and Requirements

• Written and verbal communication.
• Leadership and management.
• Organization, time management, and attention to detail.
• An understanding of the services or products that the business sells and the industry that it works in.
• Ability to explain complex concepts to customers and trainees.
• Ability to interpret and analyze sales statistics.
• Ability to use basic accounting and budgeting skills.

Essential Duties and Responsibilities

• Ensure that the experience models and customer retention programs are executed consistently to inspire teams to deliver industry leading guest experience.
• Provide outstanding customer service by greeting and assisting customers and responding to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, and cash reconciliations.
• Build team commitment to high standards of service, exceeding customer expectations and leading by example.
• Monitor sales activities to ensure customers receive satisfactory service and quality goods.
• Adhere to all regulatory requirements by following processes and structure to ensure compliance.
• Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
• Assist Retail Store Manager with training and managing all employees in execution of daily tasks and to maximize sales.
• Manage all employees in execution of daily tasks and to maximize sales.
• Support proper channels of communication that exist between the store, supervisors, and corporate partners.
• Exercise judgment and discretion independently and in conjunction with the Store Manager in the day-to-day operations of the store.
• Coordinate merchandise replenishment and the flow of merchandise from the stock room to the sales floor.
• Assist the store team in maintaining the store’s visual objectives and housekeeping standards by straightening merchandise and assisting in floor and fixture changes.
• Assist with Retail Sales Associate and Retail Experience Lead responsibilities as the workday may require.
• Is available to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays.

Why you’ll love working here

• Opportunity to work with a best-in-class team
• Internal advancement opportunities
• Wellness program including access to mental health resources
• Access to internal learning & development programs
• Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

• Minimum of 2 years of work experience in the retail industry.
• Minimum of 1 year work experience in a supervisory role in a retail environment.
• Clear criminal record.
• Provincial Cannabis Certification.
• Excellent verbal and written communication skills.

The Joint Cannabis respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted.