Store Operations & Customer Experience Leader

The TJX Companies, Inc.; Surrey; On-site; CAD 28,000 - 35,000; Full time

Benefits offered by this job

Employee Discounts

Training & Development

Assistance Programs

Inclusion & Diversity

Job summary

TJX Canada is seeking a Retail Store Coordinator in Surrey, BC, to lead and inspire the team and deliver outstanding customer experiences in a fast-paced retail environment. You’ll drive visual merchandising, service standards, and store operations.

This role requires 1–2 years in retail, strong teamwork, and excellent time management. You will train Associates, plan tasks, and promote collaboration. Hourly pay ranges from $20.25 to $25.31, reflecting local market conditions.

Qualifications

• 1–2 years of retail or service experience.
• Strong customer focus and knowledge of store operations.
• Ability to lead by example and train Associates.
• Effective communication and time management skills.

Responsibilities

• Drive visual merchandising, customer service, back room, and merchandise processing.
• Maintain high standards of service and store operations with clear updates.
• Plan and prioritize tasks while mentoring Associates on policies.
• Train Associates in merchandise presentation and service.
• Enhance brand and displays in key store areas.

Skills

Retail experience

Team collaboration

Task management

Communication

Job description

TJX Canada is seeking a Retail Store Coordinator in Surrey, BC, to lead and inspire the team and deliver outstanding customer experiences in a fast-paced retail environment. You’ll drive visual merchandising, service standards, and store operations.

This role requires 1–2 years in retail, strong teamwork, and excellent time management. You will train Associates, plan tasks, and promote collaboration. Hourly pay ranges from $20.25 to $25.31, reflecting local market conditions.