Retail Store Coordinator: Merchandising & Customer Experience

TJX Canada – Winners, Marshalls, HomeSense; Mississauga; On-site; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

Training and development

Associate & Family Assistance programs

Job summary

Winners, part of TJX Canada, is seeking a Retail Store Coordinator to lead operations and deliver outstanding customer experiences in a fast-paced environment. You’ll guide teams to ensure service excellence and strong store performance.

Join a collaborative culture with opportunities for growth within the Winners, Marshalls and HomeSense family at our Mississauga location, including training, development, and employee discounts.

Qualifications

• Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes.
• Team Collaboration – A collaborative mindset that fosters effective teamwork and positive relationships.
• Task Management – Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges.
• Communication and Time Management – Strong communication and time management skills for clear information sharing and effective prioritization.

Responsibilities

• Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
• Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement.
• Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas.

Skills

Customer service

Team collaboration

Task management

Communication

Job description

Winners, part of TJX Canada, is seeking a Retail Store Coordinator to lead operations and deliver outstanding customer experiences in a fast-paced environment. You’ll guide teams to ensure service excellence and strong store performance.

Join a collaborative culture with opportunities for growth within the Winners, Marshalls and HomeSense family at our Mississauga location, including training, development, and employee discounts.