Retail Security Specialist - Safety, Service & Incident Response

Paladin Security; Saskatoon; Hybrid; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Paid Vacation

Job summary

Paladin Security is seeking a Full-Time Retail Security Guard (Operations) in Canada. The role emphasizes customer service, monitoring of visitors and alarms, and prompt response to emergencies. You will perform proactive patrols, de-escalate crises, and report incidents, while coordinating with emergency services as required.

The ideal candidate has strong communication, situational awareness, and the ability to work flexible shifts including nights and weekends. Relocation is not required.

Qualifications

• Excellent communication skills, both written and verbal.
• Strong observational and active listening skills.
• Ability to make immediate decisions in emergencies with minimal supervision.
• Flexible schedule including days, evenings, nights & weekends.
• Positive attitude and willingness to learn.
• Ability to work well with others to achieve goals.
• Ability to walk long distances and stairs.
• Authorized to legally work in Canada.

Responsibilities

• Provide high levels of customer service in a dynamic retail environment.
• Monitor site, cameras, and alarms to enforce safety and access policies.
• Attend and investigate security alarms and emergencies promptly.
• Conduct proactive patrols and address policy breaches.
• De-escalate crises and liaise with police, fire and paramedics as needed.
• Exercise crowd control and evict trespassers when required.
• Write clear incident and daily reports with detail.
• Provide first aid and medical response when necessary.
• Use radios and computer apps to communicate site activities.

Skills

Communication

Observational skills

Decision making

Team player

Stairs & walking

Job description

Paladin Security is seeking a Full-Time Retail Security Guard (Operations) in Canada. The role emphasizes customer service, monitoring of visitors and alarms, and prompt response to emergencies. You will perform proactive patrols, de-escalate crises, and report incidents, while coordinating with emergency services as required.

The ideal candidate has strong communication, situational awareness, and the ability to work flexible shifts including nights and weekends. Relocation is not required.