Retail Sales Supervisor: Lead Team, Elevate Service

Staples Canada; Calgary; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

Job summary

Staples Canada in Calgary is seeking a Sales Supervisor to lead a team, drive sales, and uphold store standards. You will guide associates in delivering solutions and services, while building lasting customer relationships for future business.

You will oversee daily operations as a keyholder, supporting programs and training, and ensure team performance aligns with company goals and promotions.

Qualifications

• 3+ years of retail sales experience required; direct experience in technology sales preferred.
• 1-2 years of supervisory experience with direct accountability for achieving sales targets is preferred.
• Strong communication skills to inspire both our customers and associates.
• Ability to operate in a fast-paced environment with strong prioritization and multi-tasking skills.

Responsibilities

• Customer Engagement: Model and coach our selling model by engaging customers and motivating associates.
• Sales Execution: Maximize sales while assisting customers and executing flyer/promotions.
• Team Leadership: Cultivate a selling culture and partner with store leaders to set and execute sales goals.
• Operational Excellence: Support health & safety, loss prevention, and store policies.
• Training and Development: Dedicate time for self-development and train associates.
• Administrative Duties: Open/close the store as a keyholder and manage timekeeping/payroll tasks.

Skills

Retail sales

Supervisory experience

Communication skills

Multitasking

Job description

Staples Canada in Calgary is seeking a Sales Supervisor to lead a team, drive sales, and uphold store standards. You will guide associates in delivering solutions and services, while building lasting customer relationships for future business.

You will oversee daily operations as a keyholder, supporting programs and training, and ensure team performance aligns with company goals and promotions.