Retail Sales Leader: Elevate Customer Experience & Sales

Staples Canada; Longueuil; On-site; CAD 52,000 - 65,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more...

Job summary

Staples Canada is seeking a Sales Supervisor to lead a team in delivering exceptional customer experiences, drive sales, and uphold store standards. You will guide your team in assisting customers with solutions, products, and services, while building lasting relationships for future business.

As a keyholder, you will be on duty, supporting programs and training, and overseeing health & safety, loss prevention, timekeeping, and payroll tasks.

Qualifications

• 3+ years of retail sales experience required; direct experience in technology sales preferred.
• 1-2 years of supervisory experience with direct accountability for achieving sales and service targets is preferred.
• Strong communication skills to inspire both our customers and associates.
• Ability to operate in a fast-paced environment with strong prioritization and multi-tasking skills.

Responsibilities

• Lead a team to provide exceptional customer experiences and drive sales.
• Act as a keyholder to open/close the store and support timekeeping and payroll tasks.
• Coach associates on selling techniques and product knowledge.
• Execute promotions and ensure understanding of flyer items and promotions.
• Supervise health & safety, loss prevention, and store policies.
• Support training and development of team members.

Skills

Retail sales

Supervisory experience

Communication skills

Multitasking

Job description

Staples Canada is seeking a Sales Supervisor to lead a team in delivering exceptional customer experiences, drive sales, and uphold store standards. You will guide your team in assisting customers with solutions, products, and services, while building lasting relationships for future business.

As a keyholder, you will be on duty, supporting programs and training, and overseeing health & safety, loss prevention, timekeeping, and payroll tasks.