retail sales manager

Island Home Furniture; Campbell River; On-site; CAD 45,000 - 65,000; Full time

Job summary

Island Home Furniture in Campbell River is seeking an experienced store manager to lead daily operations on-site. You will oversee staff, determine which merchandise and services to offer, and implement pricing policies to optimize profitability.

The role requires developing marketing strategies, managing budgets, and planning staffing to meet customer demand. You will recruit and coach team members, ensuring excellent service at the physical location.

Qualifications

• Must have a 1–2 year college diploma or equivalent retail management experience.
• Experience supervising staff and coordinating store operations.
• Ability to procure merchandise and manage inventories.

Responsibilities

• Manage staff and assign duties to ensure daily operations run smoothly.
• Determine merchandise and services to be sold to meet demand.
• Implement price and credits policies.
• Locate, select and procure merchandise for resale.
• Develop and implement marketing strategies to drive sales.
• Plan budgets and monitor revenues and expenses.
• Determine staffing requirements to cover shifts and peak times.
• Resolve issues including customer requests, complaints and supply shortages.
• Recruit, hire and supervise staff and/or volunteers.
• Plan, organize, direct, control and evaluate daily operations.

Skills

Staff management

Merchandise planning

Budgeting

Marketing strategies

Staff recruitment

Education

College certificate or diploma (1–2 years)

Or equivalent experience

Job description

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Manage staff and assign duties
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 3-4 people